1st line support

Job title: 1st Line End User Support Engineer (Part time) Aspire Technology Solutions About Aspire At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. Our mission is to deliver technology like no other. We are looking for a part time 1st Line End User...

1st Line Support Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic IT Support? Are you available from mid-July through until at least Oct 2024? If so, we have a great opportunity...

1st Line Support Are you IT savvy with the ability to take calls and offer basic IT Support? Are you available from mid-July through until at least Oct 2024? If so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1st Line Support or similar, or have a passion for...

TrueNorth are working exclusively with a household name who are looking to add to the application support team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line queries from the organisations colleagues, focussed solely around application support. The ideal candidate for the role...

TrueNorth are working exclusively with a household name who are looking to add to the application support team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line queries from the organisations colleagues, focussed solely around application support. The ideal candidate for the role...

1st Line IT Service Desk Analyst Permanent (Full-Time) Based in Newcastle - Grey Street Overall Job Purpose: The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. - Providing colleagues with the support they need to complete their job - Prompt identification, understanding and resolution of issues -...

**Key Responsibilities**: - Providing 1st Line Support - Deliver excellent customer service throughout completion of incidents - Recording all IT incidents in the IT Service Managment tool - Liaising with 2nd Line Support team on more complex requests - Working towards agreed company SLAs **Experience required**: - Experience within a similar role -...

We are looking for an enthusiastic and engaging 1st Line Support Technician, to support Exclusive Networks GSO clients as well as providing internal support. This is a great entry level role for someone looking to forge a career in IT. You will be working in a fast-paced environment supporting multiple contracts and a variety of different customers....

We are looking for an enthusiastic and engaging 1st Line Support Technician, to support Exclusive Networks GSO clients as well as providing internal support. This is a great entry level role for someone looking to forge a career in IT. You will be working in a fast-paced environment supporting multiple contracts and a variety of different customers....

**1st Line Technical Support** Exclusive Networks - Global Services Operation Why us? We’re one of a kind. Unique. Original. A global cybersecurity specialist. Our difference goes deeper than ‘what we do’. It’s an attitude. A way of life. A relentless quest for growth, innovation and disruption. We always dare to be distinctive. We’re a trusted...

**Job Title: Digital Service Desk Advisor** **Location: Hybrid/Newcastle** **Duration: Permanent** **Role**: As a Digital Service Desk Advisor you'll be joining the Digital Policing function and play a key role in providing effective 1st line technical support to employees, customers and officers across the force. Joining Digital Policing as a Service...

1st Line Helpdesk Support, Newcastle (hybrid working) Salary £21,500 Our professional services client is looking for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in IT Support. **Requirements**: - Solid experience gained within...

TrueNorth are working exclusively with a household name who are looking to add to the application support team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line queries from the organisations colleagues, focussed solely around application support. The ideal candidate for the role...

TrueNorth are working exclusively with a household name who are looking to add to the application support team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line queries from the organisations colleagues, focussed solely around application support. The ideal candidate for the role...

**Service Desk Analysts - (1st line) Global client - 2 days in Newcastle, 3 remote - £25 - 30k - URGENT** Working as a Service Desk Analyst you will be the first point of contact for all employees seeking to resolve IT issues. **Essential** Knowledge of endpoint hardware, networking, and hosting concepts, experience in providing support on Windows 10,...

A global company in central Newcastle are looking for a **1st Line Support Team Lead** to ensure the service desk team are focussed on maintaining a high level of customer service and provide guidance on how to **improve standards to provide a better customer experience**. This role will include holding weekly meetings with direct reports to discuss progress...

Permanent- Newcastle Upon-Tyne- Posted 4 hours agoKey responsibilities: - Work closely with 1st Line Support and escalate issues as necessary. - Troubleshoot and resolve technical issues in a timely and efficient manner. - Communicate effectively with end-users and stakeholders to ensure a positive customer experience. - Document all incidents and support...

A **leading tech organisation **specialising in providing **high quality services** are looking for a 2nd Line Support Engineer**.** **Responsibilities include**: - Resolving incidents and issues directly from customers and escalation from 1st Line teams - Executing client server changes accurately and effectively - Adhering and responding to agreed SLAs -...

**About us** 1st Line Marketing Global is a small business in Newcastle upon Tyne. We are bold, fun and inclusive. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Assist in the development of marketing plans and strategies. - Conduct market research and analysis. - Assist in the creation of promotional...

Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...