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Senior Software Customer Success Manager
4 months ago
The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our continued success that we create the right conditions for our people to thrive at Cambridge.
One of a small team of experienced generalist administrators, the Senior Professional Services Manager will make a significant contribution across a wide range of activities within the University's administration. as short-term interim cover leading on the administrative functions in University Faculties and Departments, or to support other areas of University administration with project work.
They will experience frequent changes in duties, priorities and colleagues, so they must be well-organised, with the ability to be effective immediately on beginning a new assignment, and flexible, able to handle new and unusual situations as they arise.
Competitive rates of pay with automatic service related pay progression and annual cost of living increases;
Generous annual leave allowance of 41 days paid leave (including bank holidays)
Flexible and hybrid working opportunities;
Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare);
An auto-enrolment pension scheme , with a generous employer contribution;
Travel benefits and retail discounts at over 2,000 local and national stores;
Schemes to support with relocation / the provision of accommodation
The University of Cambridge is committed to supporting our staff to thrive both professionally and personally. We aim to support a good work/life balance, whilst retaining the positive aspects of our unique in-person environment and culture. Elements of this role are suitable for hybrid working, where staff can split their time between in-person collaboration and remote working. The frequency of the remote elements of the role can be discussed with the recruiting manager.
To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above.
Informal enquiries are encouraged and should be directed to: Deborah Jones, Head of the HR Directorate Office at Deborah.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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