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Account Coordinator
4 weeks ago
Job Title: Account Coordinator Location: Durham The Company: Join a dynamic and expanding company with a proven track record of success. This is an incredible opportunity to be part of a leading organisation that partners with large, national accounts. Our client is renowned for investing in employee growth, offering a clear path for professional development and excellent earning potential through performance-based commission. If you're looking to advance your career in a supportive, forward-thinking environment, this could be the perfect role for you. Salary: Up to £35,000 + Commission Benefits:
- Comprehensive training & development
- Support for professional development and industry certifications
- Generous commission and performance-based incentives
- Opportunities for career advancement in a fast-growing company
- Supportive and collaborative team environment
- Act as the main point of contact for assigned customers, fostering strong and enduring relationships
- Lead and coordinate customer engagement sessions, such as pre-start and progress meetings, to clarify requirements and identify new opportunities
- Provide regular project updates to customers, addressing any concerns or requests
- Collaborate with the Sales Estimator to develop competitive bids that convert into successful orders
- Facilitate seamless internal handover sessions between the Sales Estimator, Project Scheduler, and other relevant departments
- Ensure adherence to project timelines, coordinating with internal teams to achieve key milestones
- Manage and coordinate project issue trackers, ensuring prompt resolution of any concerns
- Handle package close-outs from both client and internal perspectives prior to project completion
- Identify and develop new business opportunities within existing accounts to increase revenue
- Network with site teams to gather leads for potential future projects
- Retain, file, and manage all project-related documents in designated locations
- Communication: Strong interpersonal skills, with an ability to collaborate effectively in a team-oriented environment
- Initiative: Capable of taking ownership of tasks and demonstrating leadership in project management
- Attention to Detail: High standards of accuracy and thoroughness in all aspects of work
- Organisation: Ability to prioritise tasks, manage multiple projects, and maintain organisation under pressure
- Analytical Skills: Proficiency in identifying and solving challenges that may arise during project management
- Customer Focus: Commitment to delivering exceptional service and building lasting relationships with clients
- Adaptability: Ability to work efficiently in a fast-paced and evolving environment
- Technical Skills: Proficiency in Microsoft Office suite and experience with project management software is a plus
- A supportive, collaborative work environment where your contributions are valued
- Hands-on experience with national accounts, providing valuable career growth
- Performance-based bonuses and a clear path for career advancement
- Opportunity to work alongside experienced professionals committed to your development
- Exposure to a variety of projects that will enhance your professional skill set