Service Asset

7 days ago


Edinburgh, United Kingdom Meraki Talent Ltd Full time

Service Delivery Analyst
Permanent
Glasgow or Edinburgh (Hybrid)
CVs by Asap
Meraki Talent is looking to recruit a Service Delivery Analyst for our client – a market leading and internationally operated law firm. The client invests heavily in new technology and embraces digital change as a source of competitive advantage.

They are looking for a Service Delivery Analyst to join a team within the legal technology space that is focused on driving innovation and improving business processes. You will collaborate with the Senior Service Delivery Manager and the responsibilities include managing the governance, delivery, and performance of legal tech projects by overseeing project scoping, timelines, and stakeholder engagement while maintaining key documentation and driving continuous improvement.

Responsibilities of the Service Delivery Analyst

Lead legal technology project scoping, governance, and delivery
Ensure projects follow timelines, budgets, and service standards
Use project tools to track progress and troubleshoot issues
Maintain Legal Services documentation and standard materials
Support continuous improvement and financial tracking

Experience of the Service Delivery Analyst

Experience in project or service delivery positions
Experience in legal or professional services sectors
Legal Tech, Service Delivery, Legal, Project, Analyst

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