Benefits Assessment Officers

6 days ago

Norwich Norfolk, United Kingdom South Norfolk Council Full time

We have two exciting opportunities for committed individuals to join our Housing and Benefits Team as Benefits Assessment Officers. These roles are central to our community support network, helping residents navigate challenging circumstances with empathy and clarity. You'll play a vital part in ensuring people receive the assistance they need promptly and efficiently reducing financial pressures and improving quality of life. As a Benefits Assessment Officer, you'll use systems and tools to deliver accurate, comprehensive benefits solutions while maintaining exceptional customer satisfaction. Your responsibilities will include administering Housing Benefit and Council Tax Assistance, working closely with colleagues and partners to provide positive, customer-focused interventions. You will assess and process new claims, reviews, and changes in circumstances and respond to customer enquiries and provide advice on Housing Benefit, Council Tax Assistance, and other welfare benefits. You will also conduct home visits when required to support customers effectively. About You Outstanding customer service skills are essential, along with the ability to engage confidently with people from all walks of life and handle demanding situations professionally. You'll bring: An investigative mindset and strong attention to detail. Self-motivation and resilience to thrive in a fast-paced, customer-focused environment. Excellent collaboration skills and the confidence to meet customers face-to-face whether in their homes or at our offices. Closing Date: 30th November 2025 Interview Date: W/C 8th December 2025 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. To hear why our employees think that working for us is so special, please visit our website . The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

  • Benefits Assessment Officers

    6 days ago

    Norwich, United Kingdom South Norfolk Council Full time

    We have two exciting opportunities for committed individuals to join our Housing and Benefits Team as Benefits Assessment Officers. These roles are central to our community support network, helping residents navigate challenging circumstances with empathy and clarity. You'll play a vital part in ensuring people receive the assistance they need promptly and...

  • Benefits Assessment Officers

    7 days ago

    Norwich, United Kingdom South Norfolk Council Full time

    We have two exciting opportunities for committed individuals to join our Housing and Benefits Team as Benefits Assessment Officers. These roles are central to our community support network, helping residents navigate challenging circumstances with empathy and clarity. You'll play a vital part in ensuring people receive the assistance they need promptly and...

  • Benefits Assessment Officers

    2 weeks ago

    Norwich, United Kingdom South Norfolk Council Full time

    We have two exciting opportunities for committed individuals to join our Housing and Benefits Team as Benefits Assessment Officers. These roles are central to our community support network, helping residents navigate challenging circumstances with empathy and clarity. You'll play a vital part in ensuring people receive the assistance they need promptly and...

  • Benefit Assistant

    6 days ago

    Norwich, Norfolk, United Kingdom South Norfolk Council Full time

    We have two exciting opportunities for committed individuals to join our Housing and Benefits Team as Benefits Assessment Officers. These roles are central to our community support network, helping residents navigate challenging circumstances with empathy and clarity. You'll play a vital part in ensuring people receive the assistance they need promptly and...

  • Lecturer in Medical Education

    4 days ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Faculty of Medicine and Health Sciences Norwich Medical School Lecturer in Medical Education (Assessment) Ref: ATR/ATS183 Starting salary from £48,822 per annum, dependent on skills and experience, with an annual increment up to £56,535 per annum. Exciting opportunities have arisen for 2 Lecturers to join Norwich Medical School to contribute to the...

  • Environmental Health Officer

    1 week ago

    Norwich, Norfolk, United Kingdom South Norfolk Council Full time

    Our Environmental Health Officers play a key role in our Regulatory function across two local authority districts. The team delivers vital services - investigating community and neighbour nuisance, environmental protection, environmental crime, and anti-social behaviour - working closely with partners to protect the public and ensure community safety. We're...

  • Environmental Health Officer

    1 week ago

    Norwich, Norfolk, United Kingdom South Norfolk Council Full time

    Our Environmental Health Officers play a key role in our Regulatory function across two local authority districts. The team delivers vital services - investigating community and neighbour nuisance, environmental protection, environmental crime, and anti-social behaviour - working closely with partners to protect the public and ensure community safety. We're...

  • Risk Management

    1 week ago

    Norwich, Norfolk, United Kingdom Cadeler Full time

    Are you passionate about delivering safe and efficient offshore projects, mentoring team members, and ensuring excellence in project execution from planning to delivery? Do you want to work in the green offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading – Cadeler is...

  • Assessment and Accreditation Analyst

    3 days ago

    Norwich, United Kingdom Commonwealth of Virginia Full time

    Title: Assessment and Accreditation Analyst Agency: ACADEMIC AFFAIRS Location: Norfolk, VA FLSA: Hiring Range: Full Time or Part Time: Job Description:Coordinate data management, reporting, and analysis and reporting to support accreditation and program improvement efforts. Manage all program accreditation, data, and assessment reporting mandated by internal...

  • Asset Performance Operations Officer

    2 days ago

    Norwich, Norfolk, United Kingdom Environment Agency Full time

    Job Description An exciting opportunity has arisen to join our Asset Performance (AP) Team. You’ll take an active role in managing our Flood Risk Assets which includes Public Safety assessments on assets, data management and communicating with the public and other stakeholders. In addition to this your work area’s may include supporting projects and...