Administration Assistant
3 weeks ago
Major Recruitment are currently seeking a team support administrator to join our established client in Normanton, working within the accounts team.
The role of the Team Support assists with the day-to-day administrative tasks which support their respective teams to successfully ensure delivery of our clients' pipeline work, aiming to exceed expectations with continual improvement. Team Support is vital support role and crucial to ensuring a smooth functioning of various administrative tasks helping to provide a comprehensive administration support, facilitating communication, and contributing to the overall efficiency of the operations team
Key attributes of Team Support
Thoroughness and accuracy in handling administrative tasks such as data entry, and document preparation and storage.
Coordinate and schedule meetings with clients, including arranging appointments, sending meeting invitations, and arranging facilities / meeting rooms/ logistics.
Inform clients on the progress of their signage projects as requested by the Project Team be it one task or multiple. Occasionally may have to deal with client complaints or issues effectively, collaborating with internal teams to find solutions and ensure client satisfaction.
May from time to time be a point of contact for their client(s) project teams on small repetitive enquires.Complete tasks that a Project Manager / Account Manager requests that relate to the successful preparation and delivery of their projects; however, Team Support must have been appropriately briefed or trained to conduct said task. Any task completed will be checked/endorsed by the Project Manager, who is ultimately responsible.
When given a task, they see it through to completion with awareness of the project timeframes/critical paths. Never wait to get chased by the Project Managers or Account Managers - ownership of tasks considering bigger picture.
Maintain accurate records of all stakeholder interactions, inquiries, and transactions in the System File Structure to track communication history and manage project records effectively, ensuring they are properly organised, updated, and accessible to relevant team members as needed.
Answer general telephone calls and main reception door in a professional and polite manner. Assist in the implementation of company policies, procedures, and guidelines by communicating updates to employees, distributing relevant documentation, and providing guidance on compliance requirements.
Required to consult with suppliers and logistics team to assist with project delivery of goods or stakeholder updates.
Occasional may need to coordinate travel arrangements for Project Managers / Account Managers including booking flights, trains, accommodations and investigate best efficient cost-effective options.
Assist in monitoring credit and debt with the Accounts and Project Team. Such as ensuing all the customer and invoice data is correct and issued to the correct place with the correct Order Number. Promote our clients values, use our clients language and encourage others to do the same work within the pod and with wider Stakeholders team.
Are responsible for proper planning and prioritising of their workload.Project Team Support Prerequisites/Training Plan:
NVQ or diploma in business administration, office management, or a related field may be advantageous.
Basic knowledge in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office hardware is essential.
Training or certification desirable to increase efficiency in performing administrative tasks.
Experience with data entry, record-keeping, and database management.
Hours of work 08:30 to 17:00 with 1 hour lunch Monday to Friday
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