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Shop Support Partner

4 months ago


Bristol, United Kingdom John Lewis Partnership Full time

Hours of Work Varied hours of part time work (13.5 hours per week), across 3 days. Details within job description.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

3 Week Rota

Week 1: Sunday 08:00-12:30, Wednesday 07:15-12:00 and Friday 07:15-12:00

Week 2: Monday 07:15-12:00, Wednesday 07:15-12:00 and Friday07:15-12:00

Week 3: Monday 07:15-12:00, Wednesday 07:15-12:00 and Friday07:15-12:00

Duties and Responsibilities:

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

You'll be an ambassador for the John Lewis brand, playing your part in delivering outstanding service through exceptional communication and engagement with our customers.

This is a varied role covering a range of administrative tasks. These include:
- Being a point of contact for internal and external visitors
- Maintaining relationships with partners, head offices and third parties
- Managing cash administration tasks
- Reviewing IT incidents or requests

Job Requirements:
As a member of the shop administration team you'll be self motivated, agile, and adaptable in order to provide administrative support that proactively meets Partner and Customer needs. You will need to have excellent planning, communication and interpersonal skills.

You'll work with your peers and leaders to support in the delivery of shop priorities and targets through a focus on productivity, working flexibly, and driving efficiency through continuous improvement. You'll be a role model demonstrating why our co-ownership model is a better way of doing business.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 5 year reference check & Basic disclosure and 5 year Financial probity.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

As a member of the shop administration team you will be maintaining and coordinating general administrative activity for the shop. You will contribute to the success of the whole shop by providing administrative tasks that support the efficient running of the shop.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

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