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Head of Card Services
4 months ago
Main purpose of role
Essential skills and experience
- Product delivery/owner/manager experience within merchant services and a strong understanding of card acceptance solutions, schemes and regulations.
- A track record of delivering successful change to software and hardware products.
- Solid and repeatedly demonstrated problem solving abilities and evidence of use analytical skills to determine future actions and assess past decisions.
- Sufficient technical background to be able understand and challenge plans, design, and issues within technical projects and assess the appropriateness of any approach proposed by the team.
- Proven experience balancing multiple priorities and dealing with ambiguity.
- Ability to build strong relationships at all levels of the business and with external teams.
- Significant experience (proven experience of multiple initiatives) of leading meetings and ensuring that stakeholders and the team are able to contribute to initiatives.
- Experience of influencing stakeholders to deliver quality product development whilst meeting tight deadlines
- Experience of line managing and mentoring technical staff.
- Experience of senior stakeholder management.
- Experience of creating an environment that encourages continuous learning, and a track record of creating high performing and motivated teams.
- Experience of financial management of initiatives and proven ability to manage budgets.
- Experience of both card present and card not present products and solutions (e-commerce and digital payments).
- Experience of engaging with card terminal manafacturers and management of third party suppliers.
- Azure DevOps knowledge.
- Holiday purchase scheme, with 25 days holiday plus bank holidays as standard.
- On-site gym at our office (Free), and nationwide corporate rate gym membership
- Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays
- Contributory company pension scheme
- Progression and Development
- Private medical insurance
- Life assurance of 3 x annual gross salary, with the option to purchase additional cover
- You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card
Description
Description The Head of Card Services is accountable for the design and delivery of retail card acceptance initiatives and improvements to product platforms and technologies.
Key Responsibilities
Key Responsibilities You are responsible for the end to end product delivery ending with developed and implemented products that meet merchant needs and enable revenue growth.
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