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Head of Clinical Services
2 months ago
As the Head of Clinical Assessment Services (CAS), you will play a pivotal role in shaping the future of healthcare services at Herts Urgent Care. This exciting opportunity will see you overseeing the delivery and performance of key telehealth services, including 111 Clinical Advisors, Out of Hours Triage, and 999 validation.
Key Responsibilities- Lead the CAS team to ensure efficient service delivery and maintain the highest standards of care and safety.
- Provide strong, visible leadership and act as an advocate for clinical staff, supporting them in their roles.
- Oversee services like 111 Clinical Advisors and Out of Hours Triage, ensuring all operational targets are met and services run smoothly.
- Work closely with senior management to develop long-term strategies, translating national healthcare policies into practical, operational plans for HUC.
- Ensure governance, compliance, and quality standards are upheld and improved, managing the CAS budget effectively to allocate resources efficiently.
- Collaborate with stakeholders, including commissioners, healthcare professionals, and local authorities, to drive partnerships and service improvements.
- Oversee business continuity plans to ensure services remain resilient in challenging times.
- NHS Pension Scheme – we contribute around 20% to your pension pot.
- Annual leave allowance - 30 days plus public holidays.
- Travel and expenses scheme.
- Career, development, and training opportunities.
- Supportive environment with senior clinical support available all times.
- Access to employee perks and discounts through The Heroes Hub employee benefit & wellbeing site.
- Employee Assistance Programme.
We are looking for a highly skilled and experienced individual with a current UK driving license, flexibility to travel as required by the role, and experience of working in 111/Urgent Care/Primary Care Out of Hours. If you are ready to lead a high-performing team and drive positive change in urgent healthcare delivery, we want to hear from you.
