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Senior Vice President
4 months ago
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Worldwide Flight Services, Inc.
Compensation: $140k/yr - DOE
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Ensuring that all defined KPI targets are achieved in line the budget and performance specifications. This position must ensure the company values are always being followed, and that we are continuously managing the financial performance of the areas of responsibility. This role will also develop Ground Handling strategy and commercial activity including organic growth and potential new station openings.
Ability to drive safety, and security performance for the benefit of our team members, customers, and stakeholders.
Responsible for the safe and secure operations of our Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to senior management and customers
Responsible for the ongoing operation and revenue-generating activities of all domestic and international operations.
This position will supervise the assembly and presentation of related financial forecasts and budgets, the initial creation of operational personnel files and records, the establishment and implementation of training programs directed at successful operational performance and operational career development, and the security of facilities, equipment, personnel, information, and inventory.
Serves as the point of operational contact following successful implementation of projects.
Will supervise Directors, Regional Managers, General Managers, and Project Managers, facilities and lease-related selections and negotiation, union-related issues, operational auditing, public relations, and general administrative issues.
Develop and maintain dashboards and KPIs to keep leadership informed of financial and operational performance.
Oversee manpower and ground equipment planning.
Support ad-hoc projects as needed.
Ability to communicate effectively with customers and senior management.
Ability to Travel 50-75% of the time
Must have previous senior operations leader experience with responsibility for large operations including supervising administrative staff and frontline leadership within an airport, logistics supply chain, or related field.
Large ramp and customer service operations experience including wide-body and narrow-body aircraft experience strongly desired.
Extensive experience in the aviation industry, management, leadership, and information systems. Knowledge of change management and influential factors
Strong MS Office, Excel, PowerPoint, MS Word, and web-based application skills
Ability to read, write, fluently speak, and understand the Spanish language.
Strong conflict management and relationship skills.
Occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
Handle/grasp documents or office equipment.
Work in an office environment using standard office equipment.
Talk, listen, and speak clearly on the telephone.
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Talk, listen, and speak clearly on the telephone and present to others (virtually and in person).
On-the-spot awards offered through the Awardco Platform including gift cards and more
Need quality medical care? Multiple options for both full and part-time employees
Travel Discounts, Pet insurance, Discount Shopping & More
Wellness Programs are offered to all employees
WFS is an equal opportunity employer committed to employment equity and inclusion.
