Current jobs related to Customer Services Team Leader - Brighton amp Hove East Sussex - Black Sheep Utilities

  • Customer Team Leader

    3 weeks ago

    Brighton and Hove, United Kingdom Co-op Full time

    Closing date: 29-08-2024 Customer Team Leader   Location: 3-9 Warren Way, Wooding Dean, Brighton, BN2 6PH Pay: £13.32 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview...

  • Customer Team Leader

    2 months ago

    Brighton and Hove, United Kingdom Co-op Full time

    Closing date: 17-07-2024 Customer Team Leader   Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store...

  • Customer Team Leader

    7 days ago

    Brighton and Hove, United Kingdom Co-op Full time

    Closing date: 09-09-2024 Customer Team Leader   Location: Ridgeland House, Dyke Road, Hove, BN3 1TX Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 3 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until...

  • Customer Team Leader

    3 weeks ago

    Brighton and Hove, United Kingdom Co-op Full time

    Closing date: 30-08-2024 Customer Team Leader   Location: Hove - Kingsway, Kingsway, Hove, BN3 2WY Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Unil 11:00pm) and...

  • Customer Service Team Leader

    3 months ago

    Brighton, United Kingdom Clearline Recruitment Full time

    Our client, based in Brighton, is a busy and rapidly growing company who are looking to hire a Customer Service Team Leader to join their team. **Responsibilities** - Leading the Key Accounts team, providing guidance, performance check-ins, training, and support. - Building and maintaining strong relationships with key clients. - Understanding the unique...

  • Customer Team Leader

    3 weeks ago

    Hove, United Kingdom Co-op Full time

    Closing date: 20-08-2024 Customer Team Leader Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store closing).Have you got what it takes to succeed The following...

  • Customer Team Leader

    3 weeks ago

    Hove, United Kingdom Co-op Full time

    Closing date: 30-08-2024 Customer Team Leader   Location: Hove - Kingsway, Kingsway, Hove, BN3 2WY Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Unil 11:00pm) and...

  • Customer Team Leader

    4 weeks ago

    Hove, United Kingdom Co-op Full time

    Closing date: 20-08-2024 Customer Team Leader   Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store...

  • Customer Team Leader

    1 week ago

    Hove, United Kingdom Co-op Full time

    Closing date: 05-09-2024 Customer Team Leader   Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store...

  • Customer Team Leader

    3 weeks ago

    Hove, United Kingdom Co-op Full time

    Closing date: 20-08-2024 Customer Team Leader   Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store closing). Saturday and Sunday shifts will be required, to be...

  • Customer Team Leader

    4 weeks ago

    Hove, East Sussex, United Kingdom CO-OP Full time

    Closing date: 20-08-2024 Customer Team Leader Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store closing). Saturday and Sunday shifts will be required, to be...

  • Customer Team Leader

    1 week ago

    Hove, East Sussex, United Kingdom Co-op Full time

    Closing date: 05-09-2024 Customer Team Leader Location: 88-92 Church Road, Hove, BN3 2EB Pay: £13.32 per hour Contract: 20 to 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and late evenings (store closing). Saturday and Sunday shifts will be required, to be...

  • Customer Team Leader

    3 weeks ago

    Hove, East Sussex, United Kingdom CO-OP Full time

    Closing date: 30-08-2024 Customer Team Leader Location: Hove - Kingsway, Kingsway, Hove, BN3 2WY Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Unil 11:00pm) and weekends, to be discussed at interview. Full, paid...

  • Customer Team Leader

    2 weeks ago

    Hove, East Sussex, United Kingdom Co-op Full time

    Closing date: 09-09-2024 Customer Team Leader Location: Ridgeland House, Dyke Road, Hove, BN3 1TX Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 3 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview ...

  • Customer Service Team Leader

    1 week ago

    Kilmarnock, East Ayrshire, United Kingdom Escape Recruitment Services Full time

    Escape Recruitment Services Commercial Division are supporting recruiting for our client, a successful growing SME organisation based in Kilmarnock; they have an exceptional opportunity for an experienced Customer Service Team Manager to join them on a permanent basis. Day to day operation management of the Customer Service team (circa. Ensure that excellent...

  • Customer Team Leader

    3 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 3-9 Warren Way, Wooding Dean, Brighton, BN2 6PH- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full,...

  • Customer Team Leader

    3 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8-16 Southwick Square, Southwick, BN42 4FJ - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, 6 month temporary contract, full time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    3 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Mile Oak Road, Portslade, Brighton, BN41 2RB - Pay: £12.10 per hour + great benefits - Contract: 15 hours per week + regular overtime, permanent, part time - Working pattern: 2 Varied shifts over 7 days. Including afternoons, late evenings and weekends, to be discussed at interview - Full training given- You must be aged...

  • Customer Team Leader

    3 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Mile Oak Road, Portslade, Brighton, BN41 2RB - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    3 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Mile Oak Road, Portslade, Brighton, BN41 2RB - Pay: £12.10 per hour + great benefits - Contract: 14 hours per week + regular overtime, permanent, part time - Working pattern: 2 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

Customer Services Team Leader

2 months ago

Brighton amp Hove East Sussex, United Kingdom Black Sheep Utilities Full time €23,000

PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)*
Is providing outstanding customer service important to you?
Are you confident both on the phone and on email, meticulous with detail, proactive and tenacious?
Do you have experience working as a Customer Service Advisor, Account Manager or as a Call Centre Agent?
BENEFITS PACKAGE*
* Competitive Basic Salary, plus un-capped commission
* Annual leave of 20 days per annum, increasing with length of service up to 25 days per annum.
* Birthday leave, celebrate on us (after 1 - year service).
* Attendance Booster – earn extra leave through exceptional attendance.
* Comprehensive Employee Assistance Program.
* Life assurance and single person health cover (after qualifying period).
* Various social events throughout the year.
* A selection of food and hot and cold drinks provided free of charge.
* You’ll flourish in this role if you genuinely care about the customers you are speaking with and are enthusiastic in your desire to help them. We’ll train you on our bespoke database, as well as all the ways we like to connect with our customers, to deliver an outstanding experience every time.
Previous Customer Service experience is essential for this role and although industry knowledge would be advantageous, it is not essential.
*Excellent verbal and written communication skills, with a professional telephone manner.
* Quality/Compliance: Evaluating contracts and billing
* Excellent time management skills by prioritising own work loads, taking ownership of tasks, and following through.
* Computer ‘savvy’ with a working knowledge of Microsoft Word, Excel, and Outlook.
*Inbound and outbound calls with customers to discuss queries and complaints with utility contracts, supply, and billing issues.
* Collating data files for requests and complaints.
* General administration and ad hoc duties as and when required.
* Black Sheep Utilities are a business to business ‘B2B’ energy procurement service. Every one of our customers receives support from our outstanding Customer Service Advisors who will handle any queries regarding their portfolio of products through the customer lifecycle right up until their renewal.
We are expanding and are looking for another member of the flock to support this important part of the customer journey.
Meticulous with detail, tenacious and proactive they will ensure that all records are accurate, and ensure the customer is fully informed and supported to an outstanding level throughout their journey.
The daily role for the advisor will be varied due to various energy supplier processes and varying urgency of customer requirements, therefore you must be able to multi-task, prioritise, and ensure high levels of quality are maintained.
We like to be social, participate in games, incentives, and other events.
In return you will receive generous basic pay, opportunities to earn commission and career progression opportunities.
If you are ready to become 'outstanding in your field' then apply to join the flock now
Job Types: Full-time, Permanent
Additional leave
* Company events
* Company pension
* Discounted or free food
* Health & wellbeing programme
* Life insurance
* Private medical insurance
* Referral programme
* Store discount
Monday to Friday
Commission pay
Ability to commute/relocate:
* Brighton: reliably commute or plan to relocate before starting work (required)
Office Based Customer Service: 2 years (required)