Customer Team Leader

5 months ago

Brighton, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Mile Oak Road, Portslade, Brighton, BN41 2RB
- Pay: £12.10 per hour + great benefits
- Contract: 14 hours per week + regular overtime, permanent, part time
- Working pattern: 2 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    4 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 3-9 Warren Way, Wooding Dean, Brighton, BN2 6PH- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full,...

  • Customer Team Leader

    4 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8-16 Southwick Square, Southwick, BN42 4FJ - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, 6 month temporary contract, full time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    4 months ago

    Brighton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Mile Oak Road, Portslade, Brighton, BN41 2RB - Pay: £12.10 per hour + great benefits - Contract: 15 hours per week + regular overtime, permanent, part time - Working pattern: 2 Varied shifts over 7 days. Including afternoons, late evenings and weekends, to be discussed at interview - Full training given- You must be aged...

  • Customer Service Team Leader

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityGuidant Global is seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council.About the RoleThis is a varied and challenging role where you will be responsible for leading and inspiring a team of customer service professionals to deliver outstanding service to our customers.Key...

  • Customer Team Leader

    2 weeks ago

    Brighton, United Kingdom Co op Full time

    Closing date:28-10-2024 Customer Team Leader Location:22-23 St George's Road, Kemptown, Brighton, BN2 1ED Pay:£13.32 per hour Contract:30 hours per week regular overtime, permanent, part time Working pattern:4 to 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Service Team Leader

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team LeaderGuidant Global is partnering with Brighton & Hove City Council to find an experienced Customer Service Team Leader to join their Customer Services Team.This is a varied role where you will be line managing 6 customer service team members, leading and inspiring them to deliver outstanding service to all council services, external...

  • Customer Service Team Leader

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team LeaderGuidant Global is partnering with Brighton & Hove City Council to find an experienced Customer Service Team Leader to join their Customer Services Team.This is a varied role where you will be line managing 6 customer service team members, leading and inspiring them to deliver outstanding service to all council services, external...

  • Customer Service Team Leader

    1 month ago

    Brighton, United Kingdom Guidant Global Full time

    Customer Service Team Leader - Brighton & Hove City CouncilLocation: Bartholomew House & Hove Town HallSalary: £16.63ph PAYEContract: Temporary, Full timeASAP StartGuidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. Working in liaison with and...

  • Customer Service Team Leader

    1 month ago

    Brighton, United Kingdom Guidant Global Full time

    Customer Service Team Leader - Brighton & Hove City Council Location: Bartholomew House & Hove Town Hall Salary: £16.63ph PAYE Contract: Temporary, Full time ASAP Start Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. Working in liaison with and...

  • Customer Service Team Leader

    1 month ago

    Brighton, United Kingdom Guidant Global Full time

    Customer Service Team Leader - Brighton & Hove City CouncilLocation: Bartholomew House & Hove Town HallSalary: £16.63ph PAYEContract: Temporary, Full timeASAP StartGuidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. Working in liaison with and...

  • Customer Service Team Leader

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityGuidant Global is seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council.About the RoleThis is a varied and challenging role where you will be responsible for leading and inspiring a team of customer service representatives to deliver outstanding service to our...

  • Customer Service Team Leader

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityGuidant Global is seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council.About the RoleThis is a varied and challenging role where you will be responsible for leading and inspiring a team of customer service representatives to deliver outstanding service to our...

  • Customer Service Team Leader

    1 month ago

    Brighton, Brighton and Hove, United Kingdom EFBQ Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Key Responsibilities:Lead and develop a team of...

  • Customer Service Team Leader

    1 month ago

    Brighton, Brighton and Hove, United Kingdom EFBQ Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Key Responsibilities:Lead and develop a team of...

  • Customer Service Team Leader

    1 month ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service representatives to deliver exceptional service to our customers.Key...

  • Customer Service Team Leader

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team LeaderGuidant Global is partnering with Brighton & Hove City Council to find an experienced Customer Service Team Leader to join their Customer Services Team.This is a varied role where you will be line managing 6 customer service team members, leading and inspiring them to deliver outstanding service to all council services, external...

  • Customer Service Team Leader

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team LeaderGuidant Global is partnering with Brighton & Hove City Council to find an experienced Customer Service Team Leader to join their Customer Services Team.This is a varied role where you will be line managing 6 customer service team members, leading and inspiring them to deliver outstanding service to all council services, external...

  • Customer Service Team Leader

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom EFBQ Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Your Key ResponsibilitiesLead and develop a...

  • Customer Service Team Leader

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom EFBQ Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Your Key ResponsibilitiesLead and develop a...

  • Customer Service Team Leader

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external stakeholders, and customers...