Enquiries Team Leader

6 months ago


Brighton, United Kingdom BIMM University Full time

Are you passionate about shaping the future of education? Do you thrive in a fast-paced environment where every day brings new challenges? BIMM University is looking for a dynamic and enthusiastic Enquiries Team Leader to join our vibrant community.

**About the Role**:
As the Enquiries Team Leader, you'll be at the forefront of our student recruitment efforts. You'll lead a dedicated team responsible for responding to prospective enquiries, guiding applicants through the admissions process, and ensuring an exceptional level of customer service at every touchpoint.

**What You'll Do**:

- Lead by example, providing guidance and support to your team to deliver outstanding service to prospective students.
- Dive into the data to identify trends and opportunities for improvement, providing valuable insights to inform strategic decision-making.
- Collaborate closely with our Marketing and Admissions teams to ensure seamless coordination of events, auditions, and enrolment processes.
- Champion our commitment to diversity and inclusion, ensuring that every prospective student feels valued and supported throughout their journey.

**What You'll Bring**:

- Exceptional communication skills, both written and verbal, with a knack for building rapport and inspiring confidence.
- A passion for higher education and a genuine desire to help students achieve their goals.
- Proven leadership experience, with the ability to motivate and develop a high-performing team.
- Strong organisational skills and the ability to thrive in a dynamic, target-driven environment.
- A creative and adaptable mindset, always looking for innovative ways to improve processes and enhance the student experience.

***For the full job description please click here.

**Why BIMM University?**

At BIMM, we're not just educators; we're innovators, collaborators, and changemakers. Joining our team means becoming part of a community dedicated to nurturing talent, fostering creativity, and empowering students to realise their full potential.

If you're ready to take the next step in your career and make a meaningful impact in the world of higher education, we want to hear from you.

We are a values led organisation, meaning our core values underpin all that we do:
In addition to joining a committed and dedicated team, you will have access to:

- 25 days holiday per year (FTE)
- SMART pension
- A comprehensive benefits package

**Our Website** / **Our Values** / **Contact us


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