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Account Manager/Executives

4 months ago

Bedford Bedfordshire, United Kingdom Utility People Ltd Full time

Our client is a growing customer-focused Renewable Energy Supplier, with a mission to turn the grid green and offering fair prices to household customers across the UK. They are looking for an Account Executive to join their growing team and help deliver their vision. As a Partner Support Analyst, you will be the cornerstone of exceptional customer support using your problem-solving skills to manage all day-to-day queries from their partners, including billing and metering. If you’re highly analytical, proficient in Excel and love delving into the data - apply now and get ready to make a difference

Refine requirement and participate in user acceptance testing to ensure smooth implementation of projects.
• Assist finance dept to validate industry invoices to maintain financial accuracy and integrity.
• Primary point of contact for customer support, handling inquiries efficiency.
• Ensure adherence to regulatory requirements while prioritising customer satisfaction.

Commitment to deliver outstanding customer service, to elevate the customer experience.
• Experience in energy is advantageous, but full training will be given.

Role: Account Executive (Energy & Utilities)

Bedford - Hybrid (2 days office)

Salary: £28,000 FTC 12-18 months

Benefits: BUPA + generous pension + flex working- 25 days hol + bank holidays + investment in personal and professional development