Current jobs related to Property & Facility Helpdesk Advisor - Manchester - The Ardonagh Group

  • Property and Facilities Helpdesk Advisor

    2 months ago

    Manchester, United Kingdom Ardonagh Advisory Full time

    Property and Facilities Helpdesk Advisor - Manchester - 3 Hardman Sq , Spinningfields - ARD1035912 Purpose of the Role Based in Manchester, this exciting new Property & Facilities (P&F) Helpdesk Advisor opportunity has arisen to join our Operations team to provide support in planning maintenance to ensure we are compliant with regulations, dealing...

  • Helpdesk Advisor

    4 months ago

    Manchester, United Kingdom The Ardonagh Group Full time

    **Property and Facilities Helpdesk Advisor - Manchester - ARDJH886001** **Purpose of the Role** Based in Central Manchester, this exciting new Property & Facilities (P&F) Helpdesk Advisor opportunity has arisen to join our Operations team to provide support in planning maintenance to ensure we are compliant with regulations, dealing quickly and...

  • Property & Facility Helpdesk Advisor

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Property & Facility Helpdesk Advisor to join our Operations team. As a key member of our team, you will provide support in planning maintenance to ensure compliance with regulations, handle issues reported to us, and provide exceptional customer service.Key ResponsibilitiesRespond to...

  • Property & Facility Helpdesk Advisor

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Property & Facility Helpdesk Advisor to join our Operations team. As a key member of our team, you will provide support in planning maintenance to ensure compliance with regulations, handle issues reported to us, and provide exceptional customer service.Key ResponsibilitiesRespond to...

  • Property and Facilities Advisor

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Property & Facilities Helpdesk AdvisorBased in Central Manchester, this exciting new opportunity has arisen to join our Operations team as a Property & Facilities Helpdesk Advisor. As a key member of our team, you will provide support in planning maintenance to ensure compliance with regulations, deal with issues as they are reported, and provide...

  • Property and Facilities Advisor

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Property & Facilities Helpdesk AdvisorBased in Central Manchester, this exciting new opportunity has arisen to join our Operations team as a Property & Facilities Helpdesk Advisor. As a key member of our team, you will provide support in planning maintenance to ensure compliance with regulations, deal with issues as they are reported, and provide...

  • Facilities Helpdesk Advisor

    2 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Job Title: Facilities Helpdesk AdvisorWe are seeking a highly organized and customer-focused individual to join our Operations team as a Facilities Helpdesk Advisor. This exciting opportunity will involve providing support in planning maintenance, ensuring compliance with regulations, and delivering exceptional customer service.Key Responsibilities:Respond...

  • Facilities Helpdesk Specialist

    3 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Job Title: Facilities Helpdesk AdvisorAbout the Role:We are seeking a highly organized and customer-focused Facilities Helpdesk Advisor to join our Operations team in Central Manchester. As a key member of our Property and Facilities team, you will play a vital role in providing exceptional support to our customers, ensuring timely and efficient resolution...

  • Facilities Helpdesk Specialist

    3 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Job Title: Facilities Helpdesk AdvisorAbout the Role:We are seeking a highly organized and customer-focused Facilities Helpdesk Advisor to join our Operations team in Central Manchester. As a key member of our Property and Facilities team, you will play a vital role in providing exceptional support to our customers, ensuring timely and efficient resolution...

  • Property & Facility Helpdesk Advisor

    2 months ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Purpose of the RoleBased in Central Manchester, this exciting new Property & Facilities (P&F) Helpdesk Advisor opportunity has arisen to join our Operations team to provide support in planning maintenance to ensure we are compliant with regulations, dealing quickly and professionally with issues as they are reported to us and to provide class leading...

  • Property & Facility Helpdesk Advisor

    2 months ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Purpose of the RoleBased in Central Manchester, this exciting new Property & Facilities (P&F) Helpdesk Advisor opportunity has arisen to join our Operations team to provide support in planning maintenance to ensure we are compliant with regulations, dealing quickly and professionally with issues as they are reported to us and to provide class leading...

  • Property & Facility Helpdesk Advisor

    2 months ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Purpose of the RoleBased in Central Manchester, this exciting new Property & Facilities (P&F) Helpdesk Advisor opportunity has arisen to join our Operations team to provide support in planning maintenance to ensure we are compliant with regulations, dealing quickly and professionally with issues as they are reported to us and to provide class leading...

  • Property and Facilities Helpdesk Specialist

    4 weeks ago

    Manchester, United Kingdom Ardonagh Advisory Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Property and Facilities Helpdesk Advisor to join our Operations team in Manchester. As a key member of our team, you will provide exceptional customer service, manage maintenance requests, and collaborate with our Service Partners to ensure a best-in-class service.Key ResponsibilitiesRespond to...

  • Property and Facilities Helpdesk Specialist

    4 weeks ago

    Manchester, United Kingdom Ardonagh Advisory Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Property and Facilities Helpdesk Advisor to join our Operations team in Manchester. As a key member of our team, you will provide exceptional customer service, manage maintenance requests, and collaborate with our Service Partners to ensure a best-in-class service.Key ResponsibilitiesRespond to...

  • Helpdesk Advisor

    5 months ago

    Manchester, United Kingdom S&A Resourcing Solutions Full time

    **Helpdesk Advisor** **Salary - £26,000 per annum** **Office-based in Manchester City Centre** **Immediate Start** We are currently working with a rapidly growing company within Facilities Management who are looking for a career motivated, ambitious individual to join their Helpdesk team. This is an excellent opportunity if you're looking to progress...

  • Facilities Helpdesk Specialist

    1 month ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Job DescriptionRole OverviewThe Ardonagh Group is seeking a highly skilled and experienced Helpdesk Advisor to join our Operations team in Central Manchester. As a key member of our Property & Facilities team, you will play a crucial role in providing exceptional customer service, ensuring timely completion of maintenance tasks, and collaborating with our...

  • Facilities Helpdesk Specialist

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    Job DescriptionRole OverviewThe Ardonagh Group is seeking a highly skilled and experienced Helpdesk Advisor to join our Operations team in Central Manchester. As a key member of our Property & Facilities team, you will play a crucial role in providing exceptional customer service, ensuring timely completion of maintenance tasks, and collaborating with our...

  • Property and Facilities Advisor

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    About the RoleWe are seeking a highly skilled and motivated Property and Facilities Helpdesk Advisor to join our Operations team in Central Manchester. As a key member of our team, you will play a crucial role in providing support in planning maintenance to ensure compliance with regulations, dealing with issues as they are reported, and providing...

  • Property and Facilities Advisor

    4 weeks ago

    Manchester, United Kingdom The Ardonagh Group Full time

    About the RoleWe are seeking a highly skilled and motivated Property and Facilities Helpdesk Advisor to join our Operations team in Central Manchester. As a key member of our team, you will play a crucial role in providing support in planning maintenance to ensure compliance with regulations, dealing with issues as they are reported, and providing...

  • Property & Facilities Helpdesk Specialist

    2 months ago

    Manchester, United Kingdom The Ardonagh Group Full time

    About the RoleWe are seeking a highly skilled and motivated Property & Facilities Helpdesk Specialist to join our Operations team at The Ardonagh Group. As a key member of our team, you will play a vital role in providing exceptional support to our customers and stakeholders.Key ResponsibilitiesCustomer Service: Respond promptly and professionally to...

Property & Facility Helpdesk Advisor

2 months ago

Manchester, United Kingdom The Ardonagh Group Full time

Purpose of the Role

Based in Central Manchester, this exciting new Property & Facilities (P&F) Helpdesk Advisor opportunity has arisen to join our Operations team to provide support in planning maintenance to ensure we are compliant with regulations, dealing quickly and professionally with issues as they are reported to us and to provide class leading customer service.

You will report to the P&F Helpdesk Manager whilst working closely with the wider P&F team and Service Partners to help provide a best-in-class service by creating and maintaining great places to work.

What you will do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:

  • Respond quickly and efficiently to incoming telephone, email and Microsoft teams messages, ensuring any requests are acted on and followed through to completion in a timely manner.
  • Identify issues and appoint the appropriate service partner to undertake required tasks and/or repairs.
  • Build and maintain relations with Hard and Soft service providers. Chasing suppliers where necessary and updating customers.
  • Monitor planned and reactive maintenance performance, identify poorly performing tasks and effect remedial action to ensure timely completion.
  • Administration tasks including:

Raising PO’s and reconciling invoices associated with reactive and planned maintenance.

Assist the P&F Helpdesk Manager in monthly reporting, to identify trends and manage the risks more effectively.

Support internal customers with the use of internal systems

  • Maintain a high level of accuracy when obtaining and inputting information.
  • Manage accounts with suppliers e.g. Royal Mail, stationery suppliers etc.

Who we are looking for

This is an opportunity for an IT literate, passionate, motivated, organised and enthusiastic individual who works well as part of a team but can also use their initiative. You will need to be professional, innovative and open to challenges and change whilst having a can-do, hands on approach. We are looking for someone is/has:

  • Experience in a helpdesk or call centre service, demonstrating the ability to develop productive working relationships with customers and suppliers.
  • Experience managing a supply chain/contractor performance.
  • Excellent communication skills with the ability to ask the right questions and determine the correct course of action.
  • Willingness to learn and develop new skills/knowledge.

If you have COSHH and/or IOSH qualification together with experience of Dynamics 365 and Concept FM, that would be advantageous but not essential.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
  • Pension scheme for when you feel it’s time to retire
  • 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
  • One day paid volunteering to give back to our communities
  • Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
  • The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality

So if this sounds like you, and you are looking for a new challenge where you can learn and develop your career, then this could be a great opportunity for you.