Head of Commercial Excellence

3 weeks ago

United Kingdom Wienerberger Full time
Head of Commercial Excellence

Location: National - UK

Job Summary

Come and join us as our Head of Commercial Excellence in this national role.

Internationally successful: The Wienerberger Group

Wienerberger is a multinational provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.

About the Role

As our Head of Commercial Excellence, you will be leading a team that is responsible for our customer experience, establishing and ensuring governance of pricing strategy and execution as well as optimising effectiveness of our sales operations.

In this pivotal role, a commercial mindset, conceptual skills and strong leadership and collaboration is key, and you'll quickly develop your network across departments, aligning our commercial strategies with overarching business objectives.

  • Enhance our Customer Experience (includes responsibility for our Customer Support Centres)
  • Develop our pricing strategies to ensure competitiveness and profitability
  • Drive sales effectiveness initiatives to streamline processes and maximise performance
  • Provide strategic guidance to ensure sales execution excellence
  • Conduct customer segmentation activities & territory management strategies which maximise our commercial impact

With guidance from the Director of Sales & Customer Experience, you'll have the backing you need to succeed in the role, and you'll lead a team of 4 direct reports who oversee a commercial team of around 50 staff members.

This isn't a role just confined to boardrooms either, you will regularly travel across the UK, including visits to our Head Office in Cheadle. A company car/car allowance is provided alongside our competitive benefits package.

Join us in shaping our commercial strategy to deliver outstanding value to our customers.

About You

You will be an established commercial leader with experience working in a similar environment which sells their products to their customers through a distributor model.

You will have a track record of leading commercial teams, driving revenue growth initiatives and improving commercial operations.

You’ll be a natural leader, accomplished at line management, passionate about coaching & developing, and experienced at embedding a culture of continuous improvement.

You will have flexibility to travel across the UK regularly (and ad-hoc international travel).

You will also have

  • Excellent communication skills (both written and verbal)
  • Strong analytical skills
  • Experience being the key driver of change
  • Proficiency in CRM software and sales analytics tools
  • Advanced education/training in business (such as MBA or Masters degree or equivalent experience/training)
  • Certifications in Sales Management or Commercial Excellence (such as Certified Sales Executive or Commercial Excellence Certification)
  • Experience of implementing pricing strategies
  • Experience in customer segmentation development and implementation.
  • Familiarity with territory management software and geographic information systems (GIS).
  • Experience in rolling out and driving adoption of CRM systems (such as Sales Cloud or Salesforce)

About our Benefits

  • Attractive package which includes up to 16% annual bonus, family private medical cover, company car or allowance
  • Professional growth, training, and opportunities to hone your skills and knowledge
  • Ability to purchase additional holidays
  • Company Pension
  • Private Medical Insurance (Family cover)
  • SIP – ability to become a shareholder via our Share Scheme
  • Life Assurance
  • Flexible benefits offering (including health, wellbeing and money saving opportunities)

About us

With our 19,000 employees at 216 locations in 28 countries, Wienerberger improve the lives of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly, and affordable living.

Come and join Wienerberger and start growing your career with us today

The closing date for this role is subject to change and may be closed earlier than advertised.

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