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Head of Customer Excellence
3 weeks ago
A small international bank is currently seeking a Head of Customer Excellence to head up a team. Utilise data analytics and customer feedback to identify trends, pain points, and opportunities for improvement
Build and mentor a high-performing customer service team, providing ongoing training and development opportunities
Collaborate with senior leadership and other departments to ensure customer excellence is integrated into all aspects of the business
Act as the voice of the customer in strategic planning and decision-making processes
Ensure all customer service activities comply with relevant regulatory requirements and internal policies
Extensive experience dealing with Retail Banking customers and HNWI
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Head of Customer Excellence
3 weeks ago
United Kingdom Dnevo Partners Limited Full timeHead of Customer Excellence | Full Time Onsite Role A small international bank is currently seeking a Head of Customer Excellence to head up a team. This would be a very exciting time to join as they venture in a new direction! Responsibilities include: Develop and execute a comprehensive customer excellence strategy aligned with the bank’s overall...
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Head of Customer Excellence
3 weeks ago
United Kingdom Dnevo Partners Limited Full timeHead of Customer Excellence | Full Time Onsite Role A small international bank is currently seeking a Head of Customer Excellence to head up a team. This would be a very exciting time to join as they venture in a new direction! Responsibilities include: Develop and execute a comprehensive customer excellence strategy aligned with the bank’s...
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Head of Customer Excellence
3 weeks ago
United Kingdom Dnevo Partners Limited Full timeHead of Customer Excellence | Full Time Onsite Role A small international bank is currently seeking a Head of Customer Excellence to head up a team. This would be a very exciting time to join as they venture in a new direction! Responsibilities include: Develop and execute a comprehensive customer excellence strategy aligned with the bank’s overall...
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Head of Commercial Excellence
3 weeks ago
United Kingdom Wienerberger Full timeHead of Commercial Excellence Location: National - UK Job Summary Come and join us as our Head of Commercial Excellence in this national role. Internationally successful: The Wienerberger Group Wienerberger is a multinational provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of...
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Head of Commercial Excellence
3 weeks ago
United Kingdom Wienerberger Full timeHead of Commercial Excellence Location: National - UK Job Summary Come and join us as our Head of Commercial Excellence in this national role. Internationally successful: The Wienerberger Group Wienerberger is a multinational provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of...
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Head of Commercial Excellence
3 weeks ago
United Kingdom Wienerberger Full timeHead of Commercial Excellence Location: National - UK Job Summary Come and join us as our Head of Commercial Excellence in this national role. Internationally successful: The Wienerberger Group Wienerberger is a multinational provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of...
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Truck Sales eConsultant
4 weeks ago
United Kingdom Customer Care Co Full timeBased at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. To ensure that Mercedes-Benz and Fuso customers are...
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Customer Excellence Manager
2 months ago
United Kingdom Insight Select Full timeThis range is provided by Insight Select. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Insight Select Covering all levels of temporary, contract and permanent positions across business operations Customer Excellence Manager / Full time /...
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Truck Sales eConsultant
4 weeks ago
United Kingdom Customer Care Co Full time( Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. KEY PURPOSE OF THE JOB To ensure that...
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Head of Customer Service
4 weeks ago
United Kingdom Hike Footwear Full timeHike Footwear is a leading provider of high-quality shoes designed to promote foot health and comfort. With a focus on natural foot alignment and superior craftsmanship, we're dedicated to delivering the best footwear experience for our customers. Our mission is to alleviate foot pain and empower individuals to lead active, pain-free lifestyles. Join us at...
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Head of Customer Service
4 weeks ago
United Kingdom Hike Footwear Full timeHike Footwear is a leading provider of high-quality shoes designed to promote foot health and comfort. With a focus on natural foot alignment and superior craftsmanship, we're dedicated to delivering the best footwear experience for our customers. Our mission is to alleviate foot pain and empower individuals to lead active, pain-free lifestyles. Join us at...
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Head of Operational Excellence
4 weeks ago
United Kingdom Lonza Biologics Porriño SLU Full timeHead of Operational Excellence - CAPEX Location: Manchester/Slough/Basle/VISP/Porrino Hybrid Working. Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help...
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Customer Excellence Manager
2 months ago
United Kingdom Insight Select Full timeCustomer Excellence Manager / Full time / Contract/ Hybrid Our client, a leading and global insurance organisation, are seeking a Customer Excellence Manager to join them on a full-time permanent basis. You will be responsible for overseeing and managing the senior leadership team within Quality Auditing. Within this role you will play a crucial role in...
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Head of Operational Excellence
4 weeks ago
United Kingdom Lonza Biologics Porriño SLU Full timeHead of Operational Excellence - CAPEX Location: Manchester/Slough/Basle/VISP/Porrino Hybrid Working. Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help...
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Head of Customer Support Operations
1 month ago
United Kingdom Cactus Search Full timeThe Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment. ** This role is 4 days PW in the office and 1 from home **** Salary is 60 - 65k + bonus (based on deliverables)...
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Head of Customer Support Operations
1 month ago
United Kingdom Cactus Search Full timeThe Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment. ** This role is 4 days PW in the office and 1 from home **** Salary is 60 - 65k + bonus (based on deliverables)...
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Head of Customer Operations
1 month ago
United Kingdom Lawhive Full timeWe're looking for a Head of Customer Operations to join us, overseeing our diverse customer and client operations teams. Your role will be pivotal in leading them towards our shared goal of democratizing access to the law. As our Head of Customer Operations, you'll oversee our growing teams in customer service, solicitor support & legal operations,...
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Head of Customer Operations
4 weeks ago
United Kingdom Lawhive Full timeWe're looking for a Head of Customer Operations to join us, overseeing our diverse customer and client operations teams. Your role will be pivotal in leading them towards our shared goal of democratizing access to the law. As our Head of Customer Operations, you'll oversee our growing teams in customer service, solicitor support & legal operations,...
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Head of Customer Operations
3 weeks ago
United Kingdom Lawhive Full timeWe're looking for a Head of Customer Operations to join us, overseeing our diverse customer and client operations teams. Your role will be pivotal in leading them towards our shared goal of democratizing access to the law. As our Head of Customer Operations, you'll oversee our growing teams in customer service, solicitor support & legal operations,...
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Head of Customer Operations
3 weeks ago
United Kingdom Lawhive Full timeWe're looking for a Head of Customer Operations to join us, overseeing our diverse customer and client operations teams. Your role will be pivotal in leading them towards our shared goal of democratizing access to the law. As our Head of Customer Operations, you'll oversee our growing teams in customer service, solicitor support & legal operations,...