Information Technology Support Manager
1 month ago
Information Technology Support Manager
Aston, Birmingham
In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy.
You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational leader, where decisions are based on individual, team, and business awareness.
We're looking for excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of satisfaction.
Objectives for role:
• Designing and implementing development strategies for all roles within the IT team, to create a more knowledgeable, stronger and more versatile team.
• Production of weekly stats, and monthly presentation of a service delivery report.
• Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided.
• Be a constant, visible, and approachable member of the service management team, driving a positive and inspirational attitude.
Personal Specification:
• Minimum experience of 2 years managing a team
• Friendly, approachable, empathetic, and sincere with excellent communication skills
• ITIL V4 experience
• Experience of ticket management, reporting and trending.
-
Information Technology Assistant
2 weeks ago
Birmingham, Birmingham, United Kingdom In Technology Group Limited Full timeIn Technology Group Limited is offering an exciting opportunity for an Information Technology Assistant to join our team in the East Midlands, UK. As an IT Assistant, you will play a key role in supporting the implementation of security systems and protocols to protect our clients' data.This role comes with a competitive salary of £20,500 per annum, plus...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support Manager Aston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy. You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support Manager Aston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy. You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp Uk Full timeInformation Technology Support Manager Aston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy.You will oversee and manage the team's tickets and their resolution.Provide an escalation path for the senior management team.To be a motivational leader, where...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support ManagerAston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy.You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational leader,...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support ManagerAston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy.You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational leader,...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support ManagerAston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy.You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational leader,...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support Manager Aston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy. You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational...
-
Information Technology Support Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Support Manager Aston, Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy. You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a...
-
Information Technology Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Intec Select Full timeJob Title: Information Technology ManagerWe are seeking an experienced IT Manager to join our team at Intec Select Ltd. This is an excellent opportunity for someone with expertise in IT and digital engineering to manage our IT function and drive business growth.Salary: £55,000 - £75,000 per annum + 25 days holiday + 12% pension.Job Description:Company...
-
Information Technology Compliance Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Crimson Full time £42,000About Us: Crimson is a dynamic and innovative organization that is committed to delivering exceptional service and expertise to our clients. We are seeking an experienced Information Technology Compliance Manager to join our team.Job Description: We are looking for a highly skilled Information Technology Compliance Manager to assist in developing and...
-
Information Technology Technician
3 weeks ago
Birmingham, Birmingham, United Kingdom Additional Resources Ltd. Full timeTop IT Job OpportunityThis is a unique opportunity for an Information Technology Technician to join our team at Additional Resources Ltd.. The successful candidate will be responsible for delivering technical support to multiple schools across the region, maintaining IT systems, and ensuring the smooth operation of technology within each school.The ideal...
-
Information Technology Operations Manager
1 month ago
Birmingham, United Kingdom Sharp Uk Full timeInformation Technology Operations Manager Are you passionate about IT operations, consultancy, and team leadership?Do you excel in delivering high-quality technical solutions while optimizing the efficiency of IT systems and processes?If so, we have an exciting opportunity for you!Key Responsibilities: Lead & Develop: Oversee the operations of our regional...
-
Product Lead
3 weeks ago
Birmingham, United Kingdom Intercity Technology Limited Full timeIntercity Technology is looking for Microsoft Product & Proposition Lead to support in developing and marketing Microsoft-based propositions. This role involves working alongside commercial teams to maximise value from the Microsoft partner programme and deliver products and services to the UK SME marketplace, focusing on Teams, M365, AVD, Azure, and...
-
Information Technology Operations Support
3 weeks ago
Birmingham, United Kingdom Spinks Full timeThe Role: Infrastructure operations support In this exciting position, you will be responsible for monitoring, managing, and troubleshooting network systems, servers, and other critical IT components.You will have the opportunity to conduct performance tuning, ensure compliance with IT policies, provide technical support, and document infrastructure...
-
Information Technology Operations Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Operations Manager Are you passionate about IT operations, consultancy, and team leadership? Do you excel in delivering high-quality technical solutions while optimizing the efficiency of IT systems and processes? If so, we have an exciting opportunity for you! Key Responsibilities: Lead & Develop: Oversee the...
-
Information Technology Operations Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Operations Manager Are you passionate about IT operations, consultancy, and team leadership? Do you excel in delivering high-quality technical solutions while optimizing the efficiency of IT systems and processes? If so, we have an exciting opportunity for you! Key Responsibilities: Lead & Develop: Oversee the operations of our...
-
Information Technology Operations Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Operations Manager Are you passionate about IT operations, consultancy, and team leadership? Do you excel in delivering high-quality technical solutions while optimizing the efficiency of IT systems and processes? If so, we have an exciting opportunity for you! Key Responsibilities: Lead & Develop: Oversee the operations of our...
-
Information Technology Operations Manager
1 month ago
Birmingham, United Kingdom Sharp UK Full timeInformation Technology Operations Manager Are you passionate about IT operations, consultancy, and team leadership? Do you excel in delivering high-quality technical solutions while optimizing the efficiency of IT systems and processes? If so, we have an exciting opportunity for you! Key Responsibilities: Lead & Develop: Oversee the operations of our...
-
Information Technology Apprentice
3 weeks ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeAbout the OpportunityWe are seeking an Information Technology Apprentice to join our Building Information Modelling team. In this role, you will work closely with clients and consultants delivering projects through all stages of the construction lifecycle. You will be responsible for reading, understanding, and supporting the delivery of all company process...