itil jobs in Manchester

OverviewWe’re looking for a proactive and technically astute ITSM Lead with deep expertise in IT Event Management and Monitoring to drive service reliability, visibility, and operational excellence. This role is pivotal in ensuring that IT services are continuously observed, analysed, and optimised to prevent disruptions and support business continuity....

As an ITSM Skilled colleague within our OSD Helpdesk team, you will play a vital role in supporting our colleagues, channels, suppliers, and end-users. You’ll handle a wide range of incidents and service requests while helping us maintain stability across our IT environment. You’ll also be involved in wider ITIL processes, contributing to continuous...

Methods Business and Digital Technology Limited in Manchester is seeking a highly experienced Service Design and Introduction professional to oversee the planning and coordination of resources for transitioning services into operation.You will design ITIL-based service support models, ensure capacity, information security, and continuity, and coordinate...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the...

A global technology solutions provider is seeking an experienced IT Infrastructure Engineer in Manchester to manage and improve core IT services. The role involves supporting infrastructure, cloud services, and corporate applications. Applicants should have 5+ years in IT support, experience with Windows Server, and strong communication skills. A flexible,...

A leading software company in Manchester is looking for a Service Analyst to join their Operations Department. The role involves collaborating with Service Managers to ensure service delivery adheres to standards. Responsibilities include problem-solving, report creation, and process improvements. Candidates should have experience in ITIL service management,...

We currently have a vacancy in our IT Infrastructure department for a 1st Line Support Technician. The role involves supporting end users of the business via phone, email or face-to-face, whenever they have issues or requests with their IT services. This involves identifying the appropriate solution to resolve the request or issue in the first instance and...

Release Analyst (SIAM) Location: Manchester Salary: £35,000 - £41,000 Due to the client we require someone to undergo SC clearance. We're seeking a Release Analyst to join a busy Service Management function, coordinating the successful delivery of releases across a complex, multi-supplier environment. Working closely with internal teams, third-party...

Service Desk Engineer (including Desktop Services) Manchester/Hybrid, 3 days in the office £30,000 to £35,400 Two Service Desk Engineers are required to join a highly regarded public sector organisation with an established and supportive IT team in Manchester. This is a great opportunity for someone who enjoys being hands-on with technology and working...

IT Support Technician - Manchester We are seeking an IT Support Technician to join our team in a new and exciting role within our IT department. The successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for...

IT Support Manager - 6 Month FTC Salary - Up to £54,000 On-Site Requirement - Manchester Office My Client is looking for an experienced IT Support Manager to lead the IT support function, reporting directly to the CTO. The role will initially be on a 6-Month Fixed Term basis - with the potential to go Permanent. This is a hands-on leadership role where...

SIAM Capacity Analyst - Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT...

IT Support Engineer - Manchester Our client is looking for an experienced  IT Support Engineer to join an established IT team supporting around 500 employees across a national branch network. This is a hands-on role where you'll become the main escalation point for 1st Line, while also working alongside an existing 2nd Line Technician on infrastructure...

Your new company Our client is seeking an experienced Boomi Integration Developer / Boomi SME to support the design, development, maintenance and optimisation of enterprise integration solutions. You'll work on business-critical integration services across a range of operational systems and applications in a highly collaborative environment. Client details...

Functional Consultant (D365 | Power Platform | Copilot Studio) - Manchester (Hybrid) - £56k-59k+ benefits Permanent We are looking for someone to help shape the future of an enterprise level digital transformation programme. If you’re passionate about Microsoft Dynamics 365, Power Platform and AI, enjoy solving business challenges with innovative...

Infrastructure Analyst Liverpool or Manchester | Hybrid, 2 Days On-Site £50,000 An experienced Infrastructure Analyst is required for our legal client as they continue an ambitious technology transformation and infrastructure modernisation programme. This is an excellent opportunity to join a collaborative infrastructure team supporting a modern...

Infrastructure Engineer x 2 - Manchester Manchester / Hybrid | Competitive Salary + On-Call Allowance A leading technology services organisation is looking for an Infrastructure Engineer to join its growing managed services team. This is an excellent opportunity for an ambitious infrastructure professional looking to develop their career in a modern...

Head of Digital Services – Manchester Our client, a UK-based group, is seeking an experienced Head of Digital Services to lead end-to-end IT operations, technology strategy, and digital transformation across the organisation and its subsidiaries. This is a strategic and operational leadership role, responsible for delivering secure, reliable IT services...

Service Transition Manager Location: Manchester (1 day per week onsite, remainder remote/hybrid) Contract Type: Permanent Salary: Competitive + Benefits Overview We are seeking an experienced Service Transition Manager to play a key role in delivering successful technology and digital transformation initiatives. This position will be responsible for...

Our client, urgently needs a really strong, 3rd line Support Engineer for their End User Support team. Requirements for 3rd line / Escalation Engineer * 3 to 5+ years’ experience in 3rd Line / Infrastructure support, preferably some time spent within an MSP environment. * Strong Microsoft 365, Entra ID and Azure knowledge. * Strong Windows...