itil jobs in Leeds

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the...

Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client engagements.You will manage major ITIL processes, conduct service reviews,...

Methods Business and Digital Technology Limited is seeking a Service Design & Introduction professional to plan and coordinate transitions of services into live operation. You will create service designs, document ITIL-based support models, and ensure alignment with capacity, availability, information security and IT service continuity standards.The role...

National Highways is recruiting a Lead Service Delivery Manager to oversee ITIL-aligned service management across our Corporate IT estate and operational environments. The role reports to the Digital Services function, driving service quality, improvement and excellent customer experience while coordinating with a Service Management provider, suppliers and...

About the job.As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of...

Howden in Leeds is seeking an experienced IT Support Technician for a permanent, hybrid role. You will deliver high-quality IT support across the organisation, resolve incidents and requests, and contribute to service improvements while maintaining documentation and strong customer communication.The role requires familiarity with ITSM platforms, Azure and...

National Highways is strengthening its Digital Services function with Senior Service Introduction Manager roles to lead the Service Introduction team and ensure operational readiness across programmes, projects and technology portfolios. The role focuses on governance, service design, transition and EOS, delivering services that are resilient and...

Zenzero is seeking a Service Desk Manager to lead the service desk team, drive KPI/SLAs and ensure excellent customer outcomes across our MSP/MSSP operations. You will collaborate with service leaders, manage staffing, and maintain process documentation while building strong relationships with senior stakeholders.A strong ITIL background, Microsoft 365...

Queen Square Recruitment is looking for an experienced Implementation Lead to manage end-to-end delivery and operational readiness in complex managed services. In this role, you will collaborate across engineering, operations, and support teams, ensuring solutions are delivered successfully while managing compliance and stability.The ideal candidate will...

About ZenzeroZenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions...

Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, incident resolution and service reporting.Working with global stakeholders, you will shape service delivery, mentor...

Implementation Lead (Managed Services Operations) We are seeking an experienced Implementation Lead to drive end-to-end delivery and operational readiness across complex managed services and technology environments. As Implementation Lead, you will take ownership of delivery planning, service readiness, deployment activities, and operational transitions. You...

We have an exciting, permanent opportunity for an experienced IT Support Technician to join our Leeds office (hybrid working).You’ll provide high-quality technical support and service delivery across the organisation, ensuring incidents and service requests are resolved efficiently and in line with agreed service levels. The role is responsible for...

We have an exciting, permanent opportunity for an experienced IT Services Managerto join our Leeds office (hybrid working, between home and office). The IT Services Manageris responsible forthe governance, delivery, and continual improvement of IT services across the organisation You’ll ensure that our IT services are reliable, secure, cost-effective, and...

Senior Java/AWS Developer – Leeds, UK We are looking for a Senior Java/AWS Developer with 7+ years of experience to join our team in Leeds. The role requires SC eligibility (SC not required) and an AWS DevOps Engineer Professional (or above) certification. This is a contract position with 3 days onsite per week. Responsibilities Build and maintain secure,...

Salary: £55,000 - 95,000 per yearRequirementsMinimum 3 years experience in a Security Manager or similar information security role.Strong understanding of cyber security, governance, risk, and compliance frameworks.Extensive knowledge of PCI DSS, ISO 27001, Cyber Essentials Plus, and data protection requirements.Experience with Microsoft 365, Azure, AWS,...

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of...

Jo Holdsworth Recruitment are excited to be partnering with an established organisation to recruit an IT Service Delivery Manager. This is an opportunity to lead an IT support team and improve how technology services are delivered across the business. Youll oversee day-to-day service performance, support your team and work with colleagues to make IT services...

Application Support Manager - Healthcare At System C, we develop technology that helps connect and transform health and care services. We are looking for an experienced Application Support Manager to lead our healthcare support team, ensuring customers receive a high-quality, responsive and reliable service while supporting solutions that make a positive...

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of...