Pharmacy Manager
4 days ago
Job Title: Pharmacy Manager
Location: Laindon, Essex
Salary: Up to £70,000 (dependent on experience)
Hours: Monday to Friday, 08:00 - 18:00 (Fully Onsite)
Role Summary:
We are seeking an experienced and highly motivated Pharmacy Manager to lead our 35 team members of our Pharmacy team. This role offers an exciting opportunity to manage the dispensary, ensure safe and efficient medication management, and provide excellent patient service. The Pharmacy Manager will oversee all aspects of dispensary operations, ensuring the highest standards of care, quality, and compliance with all regulatory requirements, including CQC and GPhC processes. As the Pharmacy Manager, you will manage a team, handle queries and complaints, and maintain accurate records, while also driving improvements and ensuring the pharmacy runs smoothly. The ideal candidate will have strong leadership skills and extensive experience in pharmacy operations.
Main Duties & Responsibilities: Pharmacy Manager:
- Managing and ensuring the safe and effective running of the dispensary
- Recruiting, hiring and training staff and conducting performance reviews
- Complying with WDA responsibilities
- Solving pharmacy service-related patient queries and complaints
Dispensing medication: Pharmacy Manager:
- Verifying the patient's name, drug name and strength, dosage form and prescriber's authenticity on the prescription
- Clinically screening prescriptions
- Checking prescriptions
- Answering patients' queries related to their medication
Ensure quality of medicines: Pharmacy Manager:
- Ensuring adherence to SOPs to medication handling, storage, dispensing and documentation
- Confirming proper storage of medication according to their specific requirements, such as temperature, light exposure and humidity
- Checking the medication name, strength, dosage instructions and quantity when receiving a batch of supply from the supplier
- Addressing quality issues such as damage, illegible labels, missing information or spillage by contacting the supplier or a regulatory body
- Monitoring and tracking patient refunds
Qualifications/Registrations: Pharmacy Manager:
- Master’s degree in pharmacy or equivalent
- Valid GPhC registration
- Experience using MS Office (Excel) required
Experience: Pharmacy Manager:
- Extensive experience within relevant Pharmacy setting, ideally within a hospital
- Experience within Pharmacy Dispensing environment desirable
- Experience and knowledge with regards to WDA responsibilities and SOPs
- Experience helping to manage and lead a team
- Interest or Background within medical cannabis desirable
Skills & Attributes: Pharmacy Manager:
- Strong organisational and coordination skills
- Able to showcase leadership capabilities
- Ability to communicate and negotiate effectively with peers
- High attention to detail
- Ability to analyse potential issues/risks and develop and implement practical resolutions
- Ability to manage potentially complex workloads and meet expectations
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