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London Area, United Kingdom Max Mara Fashion Group Full time

ABOUT MAX MARA FASHION GROUP


Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.


Job Description: Showroom Assistant (Front of House) – London


We are currently seeking a full time Showroom Assistant (Front of House) for the MaxMara wholesale showroom team at our London head office, to start in August 2024.


Main Responsibilities:


Front of House Management:


  • Answering and directing phone calls
  • Booking and confirming meetings, appointments, organising courier deliveries
  • Receiving deliveries, distributing post, staff orders, etc.
  • Managing and replenishing office supplies
  • Ensuring the highest service and operational standards are being met at all times, especially in the reception area


Showroom Support:


  • Assisting with press sample requests alongside the showroom manager
  • Working with the showroom team to ensure samples are organised and stored in perfect condition at all times
  • Ensuring the showroom is constantly tidy and in good condition – liaising with contractors for any repairs or callouts
  • Supporting the showroom manager to manage the team of seasonal interns


Administrative Support:


  • Managing all faulty returns from stores
  • Supporting the showroom manager with campaign planning, recruitment, health and safety, and any on-going projects
  • Processing delivery and dispatch of samples and parcels while keeping digital records of any moving stock
  • Supporting the showroom manager with out of campaign activities such as staff training, press day, and any on-going projects


Ideal Candidate:


Key Technical Skills:


  • Strong planning and organisational skills – previous experience in a showroom environment is preferred
  • Strong verbal and written communication skills
  • Excellent interpersonal skills, with a strong ability to successfully and confidently interact with all stakeholders, at all levels
  • Advanced use of Excel and effective use of Word is preferred


Key Behavioural Skills:


  • Highly organised and able to prioritise, plan and manage a demanding and ever-changing workload
  • Keen attention to detail and accuracy
  • Good team player and comfortable working on their own
  • Proactive and problem solver mind-set and approach
  • Adept at learning and developing
  • Friendly and approachable manner