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Showroom Assistant

6 months ago

London, United Kingdom Sanderson Design Group Plc Full time

**Showroom Assistant (part-time, 3 days per week)**

We have an exciting opportunity for an experienced Showroom Assistant to join us at our showroom in Chelsea Harbour on a part-time basis. As Showroom Assistant, you will provide excellent customer service to all visitors as well as assist with the smooth running of the showroom.

There’s something inspiring about working at our showroom, perhaps it’s our iconic brands and the nature of our diverse range of authentic British designers as well as our ever-growing collaborations in our licensing team. If you love interiors as much as we do, this could be the beginning of a wonderful journey. We create styles that celebrate a passion for colour, texture, craftmanship and innovative design. We’re a global leader in interior design and proud to manufacture, market and distribute our brands around the world.

**Responsibilities**
- Always maintain an outstanding presentation of the showroom brands
- Ensure all Brands are fully and appropriately represented to an excellent standard within the showroom
- Provide first class knowledge, promotion, and presentation of showroom brands
- Ensure all visitors to the showroom understand the DNA of each brand and what is has to offer
- Be proactive in sourcing products for customers as required and operating an efficient sampling service
- Provide visual assets and mood boards to communicate design schemes and confirm orders with clients (upselling and cross-selling)
- Liaise with existing customers and assist them whilst gathering new leads that can be forwarded to the relevant Brand Development Manager
- Provide support to the wider team as well as office-based colleagues and Brand Development Managers
- Use CRM and WG360, where appropriate
- Assist with the planning and execution of showroom events
- Play an active role in all showroom meetings; offering feedback on competitors and customer activity, new collections, and any possible opportunities for the showroom
- Undertake and complete individual tasks and set objectives in a timely manner

**Skills & Experience**
- Minimum of 2 years’ experience in a luxury Customer service environment
- A passion for our brands and products coupled with knowledge of interior design
- Excellent communication and interpersonal skills with the ability to engage customers and speak confidently about our brands and products to clients of all levels
- Sound IT skills; confident using Microsoft Office programmes including Excel (experience in V-Look ups and Macros desirable)
- High attention to detail with sound administration experience
- Educated to GSCE level (A-C) and/or equivalent
- KLC short course and/or equivalent

**About us**

Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures, and markets wallpapers and fabrics together with a wide range of ancillary interior products.

In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke Scion, Anstey Wallpaper Company and Standfast & Barracks.

Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V.

We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

**Job Type**: Part-time
Part-time hours: 22.5 per week

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your salary expectations?