IT Support Engineer

2 weeks ago


Surrey, United Kingdom Methods Full time

Methods are currently looking for a IT Support Engineer with Endpoint experience for a 12 Month Fixed-term Contract.


You Will:


  • Provide technical support for Endpoint solution
  • Regular system maintenance and implementation (Delete leavers, Remove mass old data, Update and patch, etc.)
  • Security scan for client’s system and network and report
  • Gathering information and delivering and educating information to subsidiaries by receiving business instructions
  • Backup of operation management for system
  • Reporting Periodic reports and issues reports
  • Produce on-time resolution ratio for customer’s request


SKILLS AND ATTRIBUTES:

  • Fluent Korean and English to liaise between HQ and Customers.
  • MS Windows (for Server OS and PC OS) skills be able to troubleshoot software problems in Windows OS
  • Ability to analyze logically to resolve technical issues.
  • Customer approachable attitude and a customer focused person
  • Knowledge of IT infrastructure
  • Excellent communication skills

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