IT Support

2 weeks ago

Surrey, United Kingdom Methods Full time

Methods is currently looking for an IT Security Support Engineer on a contract basis for a leading electronics company.
Client: Leading Electronics Company
This role is for maternity cover for 1 year, starting from 1st Jan 2025
Onsite : 5 days a week at Chertsey, Surrey
Must be Korean Speaking – fluent in spoken and written

They will interview and get the onboarding/contracts complete this side of Christmas in order for early Jan start.

To be responsible for providing technical support for Endpoint Security Software and System to employees and clients.
This will be via e-mail or online meeting or messenger or call. To provide technical support for Endpoint security solution to subsidiaries IT managers and clients in Europe, CIS, MEA, and Africa.
Operating Security system on office and subsidiaries
Regular system maintenance and implementation (Delete leavers, Remove mass old data, Update and patch, etc.)
Regular proceeding security scan for client’s system and network and report
Ensure Company Security Policies are adhered to
IT managers of European subsidiaries.
HQ Security Center and Security software vendors


PC security software support for UK and whole Europe, MEA, Africa subsidiaries
Support security manager and IT managers
Training for using and managing PC security software
Fluent Korean and English to liaise between HQ and Customers.
MS Windows (for Server OS and PC OS) skills be able to troubleshoot software problems in Windows OS
Knowledge of IT infrastructure
Knowledge of Server Hardware and OS, Database
Knowledge of Computer Network
Fluent, written and spoken in Korean and English

Knowledge/on Database (MS-SQL) (Preferred)
Experience of Malicious code analysis or Security Incident Response
Experience of training delivery or lecturer in IT technical area
Experienced Windows operating systems and security
Speaking and writing and reading in Korean

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