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Senior Account Executive

1 month ago

London Area, United Kingdom Dynamic Talent Consulting Full time

Senior Account Executive - Medical Communications

Position: Senior Account Executive

Location: London (hybrid - 3 days in a London office)

Contract Type: Permanent

Salary: Up to £36k

Start: ASAP

This is an excellent opportunity to join a successful Client Services team As a member of the CST, you will have the chance to shape your role to fit your strengths and be instrumental in the ongoing development and growth of the division.

As a pivotal member of the account management team, the Senior Account Executive takes the lead in driving projects forward, owning key deliverables, and ensuring excellence at every stage. Beyond project execution, the Senior Account Executive plays a vital role in supporting the broader team, skillfully delegating tasks, and offering guidance to junior colleagues — fostering both collaboration and growth. The successful candidate will have the opportunity to work on various projects across the full spectrum of medical communications activities, as well as work collaboratively with medical writers and creatives.

With a vibrant and sociable team environment, intensive on-the-job coaching, and a program of targeted training supplemented by an excellent benefits package, my client values the difference in their employees and puts a strong emphasis on creating opportunities for advancement that complement and develop strengths and further careers.

Role & Responsibilities:

  • Act as the primary point of contact for clients, providing regular updates on ongoing activities and addressing queries promptly and appropriately
  • Coordinate with internal teams — including medical, creative, and digital — to ensure projects progress according to established timelines and deadlines
  • Supervise and support the management of project materials such as mailings, agendas, trackers, and other client-related documentation
  • Assist junior team members in maintaining organised, up-to-date files to ensure accurate information is always accessible
  • Monitor client activities and collaborate with the team to deliver exceptional client service
  • Prepare project budgets, including supplier negotiations, to maintain cost efficiency
  • Conduct research and gather background information to support project execution and proposal development
  • Contribute to new business proposals and pitches, offering creative ideas and presenting where relevant
  • Adapt to evolving business needs by taking on additional responsibilities as required
  • Commit to meeting and exceeding the expectations of both internal colleagues and external clients
  • Maintain a strong understanding of client budgets, recoverability, and the distinction between fees and costs
  • Build and nurture client relationships, earning a reputation as a reliable and trusted team member
  • Foster a collaborative team environment, establishing mutual trust and respect among colleagues
  • Communicate confidently and effectively with individuals at all levels, both within and outside the organisation
  • Support junior colleagues by offering guidance and delegating tasks appropriately
  • Prioritise workloads — both personal and team-related — ensuring critical tasks receive the necessary attention
  • Demonstrate a proactive, action-oriented approach, maintaining energy and focus in a fast-paced environment
  • Ensure all deadlines are met, managing upwards and downwards as needed to maintain project momentum
  • Organise information and files efficiently, ensuring resources are easily accessible
  • Accurately complete and submit timesheets in a timely manner
  • Offer support to junior team members in completing administrative tasks
  • Remain calm under pressure, responding to feedback constructively and handling stress with composure
  • Exhibit maturity and adaptability, staying focused even when unexpected challenges arise
  • Approach tasks with determination and persistence, overcoming obstacles to achieve project goals
  • Serve as a role model for junior colleagues, setting a positive example through actions and work ethic
  • Stay informed about industry trends and regulatory changes to support client and business growth
  • Embrace change, shifting priorities seamlessly and managing uncertainty with confidence
  • Identify opportunities to expand and strengthen existing client relationships

Requirements:

  • Degree (science, preferably life science)
  • A minimum of 18 months of relevant experience in a medical communications agency
  • High level of drive, motivation, and initiative
  • Excellent communication and interpersonal skills
  • Good presentation skills
  • Ability to problem-solve effectively
  • Awareness of industry guidelines

#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma

Senior Account Executive – Medical Communications