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Technical Production Planner

2 months ago

Edinburgh, United Kingdom EICC Full time

At the Edinburgh International Conference Centre (EICC) our vision is: to create an environment which inspires ideas that change the world


If you're professional, passionate, spirited and share our vision to create world changing events in Scotland, then we want to hear from you


We are currently looking for an experienced Technical Production Planner to join our lively team; a dynamic, creative team player who thrives in a fast-paced environment. 


You will be working on a combination of events in the venue and also in the online environment guiding your clients from the initial planning stage, right through to the event delivery.  You are ideally someone who has a depth of technical knowledge, attention to detail and focus, who also enjoys working collaboratively with clients, partners and colleagues bringing events to life.


As the successful candidate, you will need to demonstrate exceptional organisational and communication skills, the ability to manage strong client relationships and have the ability to work autonomously, multi-tasking on several projects at the same time. 


Previous experience in project managing and delivering technical events (in a venue and in the online environment) and the availability to work flexible hours are key requirements for this role.


Please send your CV and cover email to hr@eicc.co.uk before the close of business on 16 September 2024.


For more information, contact Devin Flesch -­ HR Business Partner on hr@eicc.co.uk.                   


The EICC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where we inspire ideas that change the world. We welcome all applications from all suitably qualified persons.


JOB DESCRIPTION


Primary Function: 


As a valuable member of the technical production team you will work closely with the rest of the operations team to organise and deliver the technical requirements for a variety of onsite and online conferences, exhibitions and dinners. Additionally to this, you will be required to support the department leadership in any admin and project management related tasks. A key aspect of this role is the ability to form a great relationship and work alongside our clients as well as the wider team to ensure the professional and seamless delivery of all event technical productions.

 

Key Responsibilities:


  • Providing outstanding customer service and organising memorable event productions that exceed client expectations
  • Establish and maintain excellent client relationships through regular contact, ensuring that there is a comprehensive understanding of client technical requirements
  • Take overall responsibility for the technical aspects of an event and ensure that client requirements are communicated to the wider operations team
  • Deal with all aspects of the coordination, planning and successful running of technical productions for events at the EICC and online
  • Proactively handle any arising issues and troubleshoot any emerging problems on the event day, coordinating with the production crew and external production companies as required
  • Compile detailed pre and post event production schedules and documentation as well as building quotations for events on our online events platform
  • Sign off incoming production company risk assessments and method statements
  • Implement technical production’s business plan, systems and procedures
  • Co-ordinate, analyse and evaluate all activities / resources and budgets supplied by clients for their event technical prodcutons
  • In conjunction with the Senior Technical Planner, create the weekly rota to ensure all events are appropriately crewed
  • Promote and further enhance the EICC’s reputation as an excellent venue


Personal Attributes:

 

The ideal candidate will possess the following personal attributes;


  • Comfortable with all aspects of modern technical event production
  • Excellent attention to detail, communication skills and the ability to negotiate
  • Strong analytical, project management and change management skills
  • Confident in decision-making and consulting with a diplomatic approach
  • Ability to prioritise workloads and adapt to changing demands
  • Logical approach to problem solving
  • Dependable and self-reliant, a good timekeeper and committed to finishing tasks

 

Key Selection Criteria:

 

  • Must have previous demonstrated experience in technical production for conferences and events – ideally working within events onsite and in the online environment
  • Educated to a degree level or equivalent work experience
  • Excellent oral and written communication skills
  • Previous experience within a similar role providing a high level of technical expertise
  • Confident manner with a pro-active approach to completing tasks and projects
  • Has a high level of interpersonal skills & approachable
  • Excellent time management skills with the ability to meet business and client deadlines
  • Ability to multi-task and work on several projects at the same time
  • Strong and proactive team player who is willing to be flexible with their time to meet the needs of the business and our clients
  • Good organisational and project management skills
  • Essential experience and knowledge of using software such as PowerPoint, Keynote, Acrobat, Vectorworks, and online event systems
  • Comfortable using both Windows and Apple operating systems
  • At home in the Live Event environment