Change Manager

3 weeks ago


Greater London, United Kingdom RED10 Full time

Change Manager, hybrid working (3 days in the office), base salary up to £120k + bonus & benefits


Lead Change, Drive Efficiency, and Deliver Results


Are you ready to shape the future of operational processes at a forward-thinking insurance company? We are seeking an Change Manager to oversee a wide range of operational initiatives, working closely with the Agency COO and Head of Operations. You will lead the delivery of operational change, project management, and the implementation of Target Operating Models (TOM) to ensure scalable and efficient processes.


Day-to-day duties:

• Lead and manage operational change initiatives across departments.

• Collaborate closely with the COO to implement scalable Target Operating Models.

• Manage projects throughout their lifecycle, ensuring timely delivery.

• Continuously optimize processes to enhance operational efficiency.


Required skills & experience:

• 5+ years of insurance experience, particularly in operations.

• Strong knowledge of the Lloyd’s Market and managing agency systems.

• Creation and implementation of TOMs with supporting examples

• Project management experience across all phases of project lifestyle is essential

• Excellent IT skills, including proficiency in Microsoft Office and PowerBI.

• Strong communication, organisational, and relationship management skills.


If you are an experienced Change Manager ready to make a difference, apply now for a conversation today



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