Inventory Coordinator

3 weeks ago

Clapham, United Kingdom Original Duckhead Full time

Job Title: Inventory Coordinator

Location: Clapham, London (Office-based)

Employment Type: Full-time, 5 days per week, 9am-6pm Reports to: Supply Manager


About the Role


We are seeking an organized and analytically-minded Inventory Coordinator to oversee and optimize our inventory across multiple regions, working closely with our third-party logistics (3PL) partners in the EU, USA, and UK. Based in our Clapham, London office, this role is essential in ensuring smooth fulfillment operations and accurate stock availability on our websites. The ideal candidate will be proficient in Excel and have experience with Shopify, Cin7 Core, and Inventory Planner (knowledge of these platforms is a plus). Reporting to the Supply Manager, you will play a key role in maintaining optimal stock levels, coordinating order fulfillment, and driving efficient inventory management across our multi-region operations.


Key Responsibilities


Inventory Management & Control:


  • Monitor and manage inventory levels across multiple regions, ensuring data accuracy, consistency, and timely updates in our systems.
  • Ensure accurate stock availability on our websites based on real-time inventory movements, collaborating closely with 3PL partners to prevent out of stock or overstock.
  • Coordinate with 3PL partners to guarantee efficient and timely order fulfilment, proactively identifying and resolving any discrepancies.


Order Fulfilment Oversight:


  • Ensure all customer orders are fulfilled efficiently and accurately by our 3PL partners, troubleshooting and addressing any fulfilment delays or issues.
  • Maintain close communication with 3PL teams in the EU, USA, and UK to optimise the fulfilment process, supporting on-time delivery and customer satisfaction.


Demand Forecasting & Analysis:


  • Collaborate with the Supply Manager to develop inventory forecasting models based on historical data, market trends, and upcoming promotions, adjusting stock levels as needed.
  • Regularly analyse inventory metrics and reports to identify trends, anticipate demand, and prevent stock imbalances.


Vendor & 3PL Relationship Management:


  • Serve as the primary contact for 3PL providers, managing relationships to ensure high service standards and resolving issues effectively.
  • Conduct regular reviews with 3PL partners to optimize inventory flow, discuss performance metrics, and implement process improvements as needed.


Data Management & Reporting


  • Maintain and update inventory records using Excel, Shopify, Cin7 Core, and
  • Inventory Planner (proficiency in Excel is required; familiarity with Shopify, Cin7 Core, and Inventory Planner is a plus).
  • Generate, analyse, and present inventory reports on KPIs like stock accuracy,
  • service levels, stock turn, and website stock availability.
  • Collaborate with internal teams, including Sales, Customer Service, and Finance,
  • to align inventory availability with demand and forecast needs.


Process Improvement & Optimisation


  • Identify and implement best practices for inventory tracking, reporting, and reconciling with 3PL partners to improve accuracy and reduce lead times.
  • Work proactively to streamline ordering processes, optimize reorder points, and minimize inventory holding costs.


Experience & Qualifications


  • Proven experience in inventory management, supply chain, or logistics within a multi-region or multi-3PL setup.
  • Strong proficiency in Excel is required; experience with Shopify, Cin7 Core, and Inventory Planner is highly advantageous.
  • Demonstrated experience in working closely with 3PL providers and managing outsourced logistics.


Skills & Competencies


  • Excellent analytical skills, especially in inventory management and demand forecasting.
  • Strong organisational abilities with meticulous attention to detail and the ability to manage multiple priorities.
  • Excellent communication and relationship-building skills to work effectively with both external 3PL partners and internal teams.
  • Ability to work independently with a proactive, solutions-focused mindset.


Additional Requirements


  • Based in or able to commute to Clapham, London, 5 days per week.
  • In-depth understanding of inventory principles, fulfilment, and stock management best practices.


Why Join Us?


This role offers an exciting opportunity to contribute to a dynamic, growing company with a strong focus on operational excellence and customer satisfaction. You’ll work in a collaborative office environment in Clapham, London and have the chance to make a significant impact on our inventory operations and overall customer experience.


About Original Duckhead


This company operates internationally and is growing by the day. Our mission is to build a global accessory brand that redefines the category. We want to encourage thoughtful consumerism, champion sustainable values, and change an industry that needs shaking up. We work with hundreds of retailers worldwide and operate a B to C online store. Our core values are the backbone of our business and guide our hiring process.


To apply, please submit your resume and a cover letter detailing your qualifications and experience for this role. hello@originalduckhead.com


ODH Limited is an equal opportunity employer.

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