Retail Operations Assistant
7 months ago
**WHO WE ARE?**
Sign of the Times is London’s leading pre-owned luxury business with over 45 years of experience buying and selling pre-owned luxury goods. We are on an exciting growth journey to share our vision of making the resale experience better than retail. Trading both in store and online to our global client base it’s a busy and fun working environment. Our London team prides themselves on delivering the highest level of customer service. They are industry experts and love what they do.
**WHO ARE WE LOOKING FOR?**
We are looking for a reliable, hard-worker with great initiative and immaculate attention to detail. Someone who works well on their own as well as in a team. It is important that you have excellent communication skills and can work to tight deadlines. Somebody who goes over and above for your team and our clients, loves organisation and loves process will excel here.
**ABOUT THE ROLE**:
This is an exciting role within one of the busiest departments in the business. No day will ever be the same You will be working in the Operations team directly under the Operations manager. In charge of delivering the day to day runnings of the department with full ownership of different areas. You will also have the opportunity in due course to train new starters. You will be working onsite in our office Monday to Friday 9:30 to 17, with the occasional flexibility to work at popups and events when required throughout the year. You will join our weekly trade meetings and understand the inner workers of a scaling omnichannel luxury brand.
- Trading: Nurturing relationships with our business partners, you will coordinate stock shipments to optimize our sell-through rate. Your role includes weekly repricing and comprehensive reporting to enhance trading strategies.
- Stock Control: your primary responsibility is to implement and maintain effective procedures to prevent inventory discrepancies in our stockroom. Your meticulous approach will guarantee the safe and damage-free transfer of items between locations. Conducting weekly stock checks and updating the tracker, you will also lead monthly stock audits. Additionally, you will manage on-loan press requests and oversee marketing-related stock requisitions.
- Orders: Ensure the completion of online returns daily and troubleshoot any inquiries coming from the customer service team or the Stockroom Assistants. Addressing customer needs promptly, you'll collaborate closely with the customer service team and streamline communication with the Stockroom to ensure efficient processes within a 24-hour timeframe. Manage the organized collection of rejected items from clients.
- Customer Service: Collaborate closely with the customer service team to expedite resolutions for customers. Act as the main point of contact for customers seeking item returns, maintaining close communication with in-store operations to ensure a seamless process within a 24-hour timeframe. Similarly, handle rejected items by coordinating with clients and organizing timely collections.
- Reporting: Participate in weekly and mid-week report meetings, contributing to data analysis and reporting. Actively engage in operations meetings to support your manager.
- Processes: Optimise operational processes by facilitating smooth handovers and proposing innovative ideas for increased efficiency and cost reduction. Foster strong collaboration among store, customer service, e-commerce, and marketing teams to deliver exceptional customer service.
Reporting directly to the Operations Manager
**Job Types**: Full time Monday to Friday 9:30-17:00
**Salary**: £24000 yearly + monthly bonus after the probation period
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
Supplemental pay types:
- Bonus scheme
**Experience**:
- Operations previous role for 2 years (required)
**Job Types**: Full-time, Permanent
**Salary**: From £24,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Store discount
Schedule:
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
**Experience**:
- Operations management: 2 years (required)
- customer service: 2 years (preferred)
Ability to Commute:
- Clapham Junction (required)
Work Location: In person
-
Retail Sales Assistant- Clapham
7 months ago
Clapham Junction, United Kingdom FARA Enterprises Limited Full time**The Company** FARA Clapham Adults store is recruiting a Casual Sales Assistant. As a Sales Assistant, you will join a vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything that we do. FARA has 40 Charity Shops, helping disadvantaged children and young people in Romania for the last...
-
Retail Shop Assistant
7 months ago
Junction, United Kingdom Maemes Full timeWe are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You...
-
Sales Assistant
7 months ago
Clapham Junction, United Kingdom British Heart Foundation Full time**Loca**tion**:62 St John's Road, Clapham, London, SW11 1PR **Hours/Work pattern**:35 hours per week (five days out of seven) **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the role** When it...
-
Sales Assistant
1 week ago
Clapham Junction, United Kingdom British Heart Foundation Full timeWould you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team in Clapham (62 St John's Road, SW11 1PR.) This is a part-time position, working 6 hours a week. **About the role**: When it comes to generating stock, maximising value, and...
-
Sales Assistant
2 weeks ago
Clapham Junction, United Kingdom Ryman Stationery Full time**Location: Clapham Junction** **Department: Sales Assistant** **Salary: £8 - £10 per hour** **Hours: 16** **Reporting to: Store Manager** **The Role**: As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a...
-
Customer Service Assistant
7 months ago
Clapham Junction, United Kingdom Govia Thameslink Railway Full time**Key Info** Role**:Platform Assistant** Location**: Clapham Junction** Contract**:Full Time, **averaging** 35 hours per week** Roster**: - Earlies & Lates** - **Ealier, Lates & Nights / GPR** **Are you passionate about delivering outstanding customer service?** **Do you enjoy helping people?** This is your opportunity, as you will often be the first...
-
Yard Operative
2 weeks ago
Clapham Junction, United Kingdom GCS Associates Full time**Role: Yard Operative** **Sector: Building Supplies** **Location: Clapham** **Salary: £23,000 - £27,000** We are recruiting a Yard Operative for a leading Builders Merchants. Ideally someone with experience within the builders’ merchants sector in a Yard Assistant / Yard operative and/or yard or warehouse experience. FLT experience would be helpful...
-
Retail Assistant
7 months ago
Clapham, United Kingdom Boots Full timeSummary Job Reference: - 210697BR Clapham Permanent Full-time **About the opportunity** A vital role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant but ideally you will have worked in a retail or a customer facing...
-
Retail Sales Assistant
1 week ago
Clapham, United Kingdom Majestic Wine Warehouses Ltd. Full time**Fancy joining the UK’s number one Wine Specialist?** **Majestic Wine Clapham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!** **Who are we?** Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980,...
-
Kitchen Team Member
2 weeks ago
Clapham Junction, United Kingdom Stonegate Group Full time_Stonegate Group can offer you a career as a Kitchen Team Member in your local pub, bar or club.**_Benefits of working for Stonegate Group:_** **_ Reward Card - 25% off Food & Drink_** **_ Wagestream - Ability to withdraw part of your salary prior to payday_** **_ Stonegate Xtra Rewards - Voluntary benefits from major high street retailers &...
-
Front of House Team Member
2 weeks ago
Clapham Junction, United Kingdom Stonegate Group Full time**The Vacancy** - Stonegate Group can offer you a career as a Team Member in your local pub, bar or club._ - **Benefits of working for Stonegate Group**:_ - **Reward Card - 25% off Food & Drink**_ - **Wagestream - Ability to withdraw part of your salary prior to payday**_ - **Stonegate Xtra Rewards - Voluntary benefits from major high street retailers &...
-
Pharmacy Assistant Full Time Only
7 months ago
Clapham Junction, United Kingdom PearlChemistGroup Full timePearl Chemist Group is looking for a UK **EXPERIENCED pharmacy assistant! FULL TIME ONLY!** **We don't offer Tier 2 visa.** **FULL TIME PHARMACY ASSISTANT - NORTHCOTE PHARMACY SW11 - START ASAP** **Duties**: To assist the pharmacy manager in providing a confidential friendly, efficient and professional healthcare service to the local community. To deal...
-
Retail Stock Operative
2 weeks ago
Clapham, United Kingdom Majestic Wine Warehouses Ltd. Full time**Fancy joining the UK’s number one Wine Specialist?** **Majestic Wine Clapham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!** **Who are we?** Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980,...
-
Agency Nursery Assistant
7 months ago
Clapham Junction, United Kingdom Evolve within recruitment Full time**Position**: Agency Nursery Assistant for various nursery settings. **Hourly Rate**: £9.00 - £12.00 per hour dependent on childcare qualification **Hours**: Our nurseries operate Monday to Friday from 7.00am until 6.30pm. - Hours are allocated to staff as required by our nurseries._ Flexible job role working various early years settings within your...
-
Part Time Sales Advisor 18.5hrs
2 weeks ago
Clapham Junction, United Kingdom Chapelle Jewellery Full timeReference **104 29/01/22 PT 18.** Job Type **Part Time** Industry **Retail** Location **Clapham Junction** **Part Time Sales Assistant - 18.5hrs - Tues 5.5hrs, Wed 7.5hrs and Thurs 5.5hrs** **BENEFITS INCLUDE** - Modern Working Environment - Generous Staff Discount - Staff Reward Scheme - First Class Training Programme - Stakeholder Pension Scheme -...
-
Weekend Retail Assistant
2 weeks ago
Llandudno Junction, United Kingdom North Wales Caravans & Leisure Ltd Full timeNorth Wales Caravans and Leisure is recruiting for a General Assistant to support various areas of a fast paced business at the weekend during term time with additional hours to be agreed during school/college holidays. **Duties to include but not definitive,** - Meeting, greeting, and directing customers that enter the business. Advising them as...
-
Retail Team Member Clapham
7 months ago
Clapham, United Kingdom Cook Trading Limited Full timeRetail Team Member 16-24hrs per week to include some weekends, due to some lone working will need to be over 18 There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the...
-
Retail Team Member Clapham
7 months ago
Clapham, United Kingdom Cook Trading Limited Full timeRetail Team Member 8 - 16 hrs per week. Due to some lone working will need to be over 18. There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they...
-
Shop Assistant
7 months ago
Clapham, United Kingdom Serco Plc Full timeHere at Yarl'swood Immigration Removal Centre we have an exciting opportunity for an experienced Retail Assistant who can develop and maintain effective relations with the customer and external suppliers. This position requires someone with strong interpersonal skills, good oral and written communication and supervisory skills with a basic understanding of...
-
Promotional Staff
7 months ago
Clapham Junction, United Kingdom Synergy Promotions Ltd Full time**Synergy Promotions are a leading Travel Retail Promotional Agency who promote the world’s leading Luxury Beauty, Fragrance & Liquor brands within Airport Duty Free Stores, across the United Kingdom & Ireland. We are opening our books and are looking for enthusiastic Promotional Staff to join our amazing team in Gatwick Airport! This role is self-employed...