Insurer Relationship Manager

4 weeks ago

London Area, United Kingdom Lockton Full time

We are seeking a highly skilled and experienced Insurer Relationship Manager to join the Lockton Market Management Group, a high-profile team at our well-established insurance brokerage.

As an Insurer Relationship Manager, you will be responsible for maintaining and expanding relationships with insurer partners, ensuring effective carrier management, and delivering exceptional service to these clients. This role requires a proactive, organised, and strategic individual who possesses excellent communication and negotiation skills.

Responsibilities:

Account Management:

  • Collaborate with insurer partners to build and maintain long-term relationships.
  • Ensure high-quality service delivery to insurer partners within assigned accounts.
  • Develop and implement strategic account plans by understanding insurer partner needs and goals.
  • Participate in meetings and presentations to showcase carrier capabilities.
  • Regularly review insurer performance and provide feedback to improve service levels.
  • Assist in the negotiation of contractual terms and conditions with carriers to achieve mutually beneficial agreements.
  • Resolve any carrier-related issues or disputes in a timely and professional manner.

Industry Knowledge and Market Research:

  • Stay updated on market trends, regulatory changes, and emerging insurance products/services.
  • Conduct regular market research to identify potential carrier partners and remain competitive.
  • Analyse industry reports and use data-driven insights to support carrier management strategies.

Other:

  • Ad-hoc requests for assistance from around the business (note, unlike our competitors, Lockton have not split Insurer Relationship Management from Broking and the MMG team are seen as a one-stop-shop for all things market related)
  • Specific project work around placement strategy for the Executive Committee.

Candidate profile:

  • Minimum 4 years’ experience working in the insurance industry
  • Excellent negotiation, communication, and presentation skills.
  • Ability to build and maintain strong relationships with insurer partners.
  • Analytical mindset with the ability to analyse industry trends, market data, and risk assessments.
  • Strong organisational skills, attention to detail, and ability to multitask effectively.
  • Experience in project management and having had involvement in market surveys would be a bonus

Join our dynamic team and contribute to our continued success as a leading Market Management team. This position offers a competitive salary, benefits package, and opportunities for professional growth.

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