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Graduate Operations Support
1 month ago
Operations Support
Our client are a really successful invoice finance lender, based in Didsbury. They are a fast growing team and really value their people and progressing them through the business.
The Purpose of the Operations Support Role
The Operations support role is an entry level vacancy to join the Operations Department with
the opportunity to learn and progress within the business. The role is varied providing support
within the Operations Department, to the Client Management team and the Credit Control
team.
The roles purpose is to ensure the debt we have purchased, is payable by the end debtor. They
will support the credit controllers who are the first point of contact for all debtor
communication. They will support the client managers in delivering excellent client service
whilst balancing risk.
Responsibilities of the Operations Support Role
The main responsibility for the OS is verification. This includes the initial sending and chasing of
verification notices, this role is key to the success of the business as it is one of our main risk
functions within the business. The role will also include a transactions processing within the portfolio
Account Management
An OS manages the portfolio of our clients' customers. They will verify the invoices and ensure
payments terms are adhered to. The OS will help to send copy invoices and resolve disputes to
assist with payments made on time. There are various tools to help keep track of the risk in the
portfolio to ensure the invoices are paid on time. Contact will be made to debtors through
email, telephone and post.
Other
To undertake other duties within the scope of the job, as directed from time to time
Cover team members within different departments
Attend monthly credit control portfolio review
Attend company training and meetings
Ultimately we are looking for someone who has really good initiative, can think for themselves, is a team player and has a great attitude towards their job.
