EOR Consultant
3 weeks ago
JOB PURPOSE:
To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured on our CRM (Mercury) system.
KEY STAKEHOLDERS
External Clients & Resources
Resource Delivery, Sales & Account management teams
Business support teams (Finance, HR, Operations, Commercial & Contracts)
DUTIES AND RESPONSIBILITIES:
- Client relationship and engagement – To include the following; Commercial pricing submission & approvals for new contracts, renewals and change requests, candidate issue resolution, etc
- Overall management of all hosted resources ensuring all issues are resolved and where appliable liaise with the client to resolve issues, operation leads for resource support and or internally within Penta to drive swift resolution
- Administration Processing on our CRM system - Extension's/ Amendments/ New Placements
- Working with the commercial team for onboarding & working with our international compliance partners to support hosted resources where needed
- Overseeing Time sheets, Invoice, Expenses are received checked and processed in line with our client agreements
- Understanding and following the frame agreement guidelines we have committed to with the client
- PO tracking support with the client and internal finance teams
- When required track and or request updated documentation to support ISO certification
- Ensuring all data is tracked on our company CRM (Mercury) system
- Provide a suite of regular weekly & monthly tracking reports to your manager as directed
- Any other duties as directed by your manager
EXPERIENCE / QUALIFICATIONS (Essential and preferable):
Relevant business to business operational experience (essential)
Account Management experience (desirable)
Educated to A Level (essential)
Spanish language (desirable)
PERSONAL QUALITIES:
Organised, pro-active and excellent attention to detail
Good customer service skills
Proactive, reliable, and enthusiastic and the ability to work to tight deadlines
Experience of using CRM databases
Experience of undertaking complex enquiries
Effective customer care skills
Excellent communication skills
Experience meeting deadlines while delivering a service
-
EOR Consultant
1 week ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob OverviewPenta Consulting is seeking a highly organized and proactive EOR Consultant to provide operational support to our hosted clients and their resources. This role involves direct liaison with key stakeholders, onboarding and offboarding resources, engaging with global payroll partners, and ensuring seamless customer service.Key...
-
EOR Consultant
1 week ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob OverviewPenta Consulting is seeking a highly organized and proactive EOR Consultant to provide operational support to our hosted clients and their resources. This role involves direct liaison with key stakeholders, onboarding and offboarding resources, engaging with global payroll partners, and ensuring seamless customer service.Key...
-
EOR Consultant
5 days ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob OverviewPenta Consulting is seeking a highly organized and proactive EOR Consultant to provide operational support to our hosted clients and their resources. The successful candidate will be responsible for direct liaison with key stakeholders, onboarding and offboarding resources, engaging with global payroll partners, and ensuring all data is captured...
-
EOR Consultant
5 days ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob OverviewPenta Consulting is seeking a highly organized and proactive EOR Consultant to provide operational support to our hosted clients and their resources. The successful candidate will be responsible for direct liaison with key stakeholders, onboarding and offboarding resources, engaging with global payroll partners, and ensuring all data is captured...
-
Operational Support Specialist
2 weeks ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Title: EOR Consultant Job Summary: We are seeking a highly organized and proactive EOR Consultant to join our team at Penta Consulting. As an EOR Consultant, you will be responsible for providing operational support to our hosted clients and their resources. This will include direct liaison with key stakeholders, leading onboarding and offboarding...
-
Operational Support Specialist
2 weeks ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Title: EOR Consultant Job Summary: We are seeking a highly organized and proactive EOR Consultant to join our team at Penta Consulting. As an EOR Consultant, you will be responsible for providing operational support to our hosted clients and their resources. This will include direct liaison with key stakeholders, leading onboarding and offboarding...
-
Operational Support Specialist
4 days ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Title: EOR ConsultantJob Summary:We are seeking a highly organized and proactive EOR Consultant to join our team at Penta Consulting. As an EOR Consultant, you will be responsible for providing operational support to our hosted clients and their resources, ensuring seamless onboarding and offboarding processes, and maintaining excellent customer service...
-
Operational Support Specialist
3 days ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Title: EOR ConsultantJob Summary:We are seeking a highly organized and proactive EOR Consultant to join our team at Penta Consulting. As an EOR Consultant, you will be responsible for providing operational support to our hosted clients and their resources, ensuring seamless onboarding and offboarding processes, and maintaining excellent customer service...
-
EOR Consultant
1 week ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Purpose:To provide exceptional operational support to our hosted clients and their resources, ensuring seamless onboarding and offboarding processes, effective communication with key stakeholders, and timely resolution of issues.Key Responsibilities:Client Relationship Management: Commercial pricing submissions, approvals, and issue resolution.Resource...
-
EOR Consultant
3 weeks ago
Epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE: To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured...
-
EOR Consultant
3 weeks ago
Epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE:Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging...
-
EOR Consultant
2 weeks ago
Epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE:To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured on...
-
EOR Consultant
1 week ago
epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE: To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured...
-
EOR Consultant
3 weeks ago
Epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE:Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging...
-
EOR Consultant
1 week ago
epsom, United Kingdom Penta Consulting Full timeJob DescriptionJOB PURPOSE:To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data...
-
EOR Consultant
1 week ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Purpose:To provide exceptional operational support to our hosted clients and their resources, ensuring seamless onboarding and offboarding processes, effective communication with key stakeholders, and timely resolution of issues.Key Responsibilities:Client Relationship Management: Commercial pricing submissions, approvals, and issue resolution.Resource...
-
EOR Consultant
3 weeks ago
Epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE:To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured on...
-
EOR Consultant
3 weeks ago
Epsom, United Kingdom Penta Consulting Full timeJOB PURPOSE:To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured on...
-
Operational Support Specialist
2 weeks ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Title: EOR Consultant Job Summary: We are seeking a highly organized and proactive EOR Consultant to provide operational support to our hosted clients and their resources. As a key member of our team, you will be responsible for ensuring seamless onboarding and offboarding processes, managing client relationships, and providing exceptional customer...
-
Operational Support Specialist
2 weeks ago
Epsom, Surrey, United Kingdom Penta Consulting Full timeJob Title: EOR Consultant Job Summary: We are seeking a highly organized and proactive EOR Consultant to provide operational support to our hosted clients and their resources. As a key member of our team, you will be responsible for ensuring seamless onboarding and offboarding processes, managing client relationships, and providing exceptional customer...