Deputy Centre Manager

4 weeks ago

Hounslow, United Kingdom Mitie Full time

We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and vision, policies and procedures, and all contractual standards and Key Performance Indicators.


Working collaboratively with managers, you will develop innovative practices and service enhancements to add value to the provision for residents. You will liaise closely with business partners within Mitie, such as Training, HR, IT, and Finance, to ensure effective delivery of support services within the Centre.


Additionally, you will engage with key stakeholders including the Home Office, Independent Monitoring Board, Emergency Services, Border Force, NHS England, and the local Health Provider to resolve issues and ensure the smooth running of the Centre, providing quality services to residents.


Your responsibilities will include attending meetings within the Centre and deputising for the Centre Manager when required. You will ensure clear governance of incident management through well-defined processes and review systems, integrating HMIP ‘Expectations' into all key policies and raising awareness among staff to embed these principles.


You will work with staff across the Centre to foster a culture where people are respected, valued, treated with dignity, and recognised, ensuring a safe, inclusive, and positive environment. A commitment to continuous improvement and excellent service delivery is essential, with audit and compliance activities firmly embedded within each functional area.


Managing the financial and commercial aspects of the Centre's operational areas, you will develop and agree on budgets and expenditures to meet financial parameters and company targets. You will handle serious operational incidents, assuming the role of Silver Commander in liaison with both C+C and Home Office Gold Command. During periods of absence, you will deputise for the Centre Manager and participate in Mitie initiatives such as succession planning, the talent pipeline, and contributing to business development opportunities within Care and Custody.


The role includes forming part of a senior on-call roster alongside the Centre Manager and other senior leads, and undertaking Duty Director duties as required, which may include weekends.


About You


Candidates must have substantial experience at a senior managerial level within a custodial environment and a commitment to ensuring a safe, decent, and secure environment for all. Experience of incident management and resolution, including training at Silver Commander level, is crucial.


A demonstrable commitment to Mitie Values and expected behaviours is required, along with commercial acumen including budget management and driving financial efficiencies. Applicants should have demonstrable experience of line management and supporting/coaching managerial staff to achieve effective results.


The ability to perform well under pressure and balance competing priorities is essential, as is the ability to think creatively and apply innovation to service delivery. Experience of establishing and maintaining stakeholder relationships at a senior level is also necessary.


Experience of working within the immigration sector and a working knowledge of relevant policies and procedures is desirable. Additionally, knowledge of third-party expectations, including HMIP, and how these apply to the immigration estate, is advantageous.

  • Deputy Centre Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    Job Description We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, United Kingdom Mitie Full time

    We are looking for an experiencedDeputy Centre Managerto support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, UK, West London, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    Job Description We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Centre Manager

    4 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and...

  • Deputy Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Deputy Manager | Large Fast Paced Retailer | Hounslow | Up to £35,000 Salary + Bonus + BenefitsAbout the Company:Our client is a prestigious international luxury goods retailer known for setting the highest standards in customer service. They are seeking Deputy Managers who can embody their commitment to excellence on the shop floor.About the Deputy Manager...

  • Deputy Manager

    1 month ago

    Hounslow, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Deputy Manager | Large Fast Paced Retailer | Hounslow | Up to £35,000 Salary + Bonus + BenefitsAbout the Company:Our client is a prestigious international luxury goods retailer known for setting the highest standards in customer service. They are seeking Deputy Managers who can embody their commitment to excellence on the shop floor.About the Deputy Manager...

  • Deputy Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Zachary Daniels Full time

    Deputy Manager | Large Fast Paced Retailer | Heathrow | Up to £35,000 Basic Salary + Bonus + Benefits About the Company: Our client is a prestigious international luxury goods retailer known for setting the highest standards in customer service. They are seeking Deputy Managers who can embody their commitment to excellence on the shop floor. About the...

  • Deputy Manager

    4 weeks ago

    Hounslow, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Deputy Manager | Large Fast Paced Retailer | Hounslow | Up to £35,000 Salary + Bonus + BenefitsAbout the Company:Our client is a prestigious international luxury goods retailer known for setting the highest standards in customer service. They are seeking Deputy Managers who can embody their commitment to excellence on the shop floor.About the Deputy Manager...

  • Deputy Manager

    4 weeks ago

    Hounslow, United Kingdom SSP Full time

    **About the Role** At SSP UK we are currently seeking an enthusiastic and motivated Deputy Manager to join our management team at our Starbucks at Heathrow Airport, Terminal 5A. We are the 'Food Travel Experts' - the leading operator of restaurants, bars, cafes and retail stores in travel locations. Established for more than 60 years, you will be joining a...

  • Deputy Head of Technology

    2 months ago

    Hounslow, United Kingdom DUNBAR EDUCATION RECRUITMENT LIMITED Full time

    Role summary: We are looking for an enthusiastic and highly motivated deputy head of technology to join our department and assist the head of technology in the running and strategic development of the technology faculty. As Deputy Head of Technology, you will lead and manage teaching, learning, and assessment for the department, helping to ensure that all...

  • Deputy Centre Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom Mitie Full time

    As an Operations Lead, you will oversee the contract delivery and provide strong leadership to manage the on-site teams. This role involves client relationship management and supporting the contract-wide delivery for Planned Maintenance, Reactive Services, Projects, and Energy. Thinking about taking your career to the next level? Check out if you are the...

  • Deputy Nursery Manager

    1 month ago

    Hounslow, United Kingdom Fennies Nurseries Full time

    Deputy Nursery Manager at Fennies Day Nurseries Ltd Hounslow Position: Deputy Manager  Salary: Upto £35,000 Location: Hounslow Hours: 41.25  Reports to: Nursery Manager Working at Fennies is about loving what you do and having the passion to be the best at it! If you’re an inspirational educator with a passion for...