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Booking Services Coordinator

2 months ago

Derby, United Kingdom Wowcher Full time

🚀 Join the Wowcher Team - We're Hiring a Booking Services Coordinator 🚀


Location: Derby (Embrace the office vibes - 3-4 days a week)


Salary: £24,000 + Benefits (below)


Are you a ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK.


We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom… On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few


We’re entrepreneurs at heart and love to spot a great deal If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on


Your Mission:

Have you ever wanted to challenge yourself by having to learn how multiple different databases interact with each other to ensure that Wowcher customers are seeing up to date pricing and availability for their overnight stay? Or to make sure that these databases are sending accurate booking data to our Merchants? Well now is your chance


Work closely with all areas of the business during all stages of deals lifecycle, from setting up new deals, making amendments to live deals to providing information on closed deals. All this could be yours


Your Quests Include:

  • Setting up database records for new deals to provide customers with booking information
  • Make changes to live deals pricing and availability while it is live, at the merchants request
  • Troubleshoot live deals if they are not showing correct information


Technical Skills required:

  • Data analysis & insights.
  • Microsoft office, including advanced Excel
  • Communication / Presentation.


Soft Skills required:

  • Ability to multitask and respond to ad-hoc data requests whilst taking care of ongoing tasks/ projects.
  • Ability to work with people with a variety of styles and working cultures.
  • Ability to prioritise and maintain composure when challenged by others within the business.


Why Wowcher is your Next Stop:


Our office is like no other - it's a hub of fun and creativity


🌈 Flexible working - blend office and home for your ideal work-life mix

🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days)

🍏 Free fruit to fuel your day

🥐 Weekly breakfast feasts every Thursday - Rise and shine Why not grab a coffee and a pastry to start your morning.

🌿 Wellness Wednesdays (hello, free massages)

🍹 Thirsty Thursday drinks and snack trolley - kick back and relax with a cold beer or prosecco

🎮 Games area for some friendly competition

🎁 Benefits platform Perkbox so you can get discount and rewards across the UK

🎉 Monthly social events – All Bar Wowcher get to know your awesome colleagues

🎊 Legendary all-company parties twice a year - don't miss out

🚲 Cycle Scheme and Season Ticket Loan to get you moving

💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution.

🤝 Enhanced Employee Assistance Provider for confidential support and advice

🕶️ Eye Care Vouchers – we’ve got you covered

💸 Store discounts across the Wowcher website (including travel deals)

👕 Smart-casual dress code every day