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Desktop Support Engineer

1 month ago

Slough, United Kingdom Excis Compliance Full time

Job Title: Level 2 Desktop Support Engineer

Location: 228 Bath Road, Slough, Berkshire, SL1 4DX


We’re seeking a skilled Level 2 Support Engineer to join our team in Slough You’ll provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations. This dynamic role involves troubleshooting, configuring hardware, and managing various IT systems in a fast-paced environment.


Key Responsibilities:

  • Provide onsite and desk-side support.
  • Troubleshoot and resolve technical issues with PCs, printers, and mobile devices.
  • Support video conferencing, meeting rooms, and backup systems.
  • Assist with data center equipment and routine maintenance.


Requirements:

  • 3+ years of onsite IT support experience.
  • Strong knowledge of Windows 10/11, Microsoft Office, and mobile devices.
  • Familiarity with SCCM and hands-on data center support.
  • Excellent communication skills in English.


Preferred Certifications:

CompTIA A+, Network+; Microsoft MCP, MCSE (in progress or completed).


Join us for the opportunity to work in a dynamic environment, build your technical skills, and deliver exceptional customer support.