Relocation Consultant
3 weeks ago
Company Overview
Lifestyle Services is a visas and relocation service provider that specializes in arranging Spanish visas and residency for individuals from the UK who want to relocate to Spain. Our experienced and friendly team, assist many happy customers in making their dream of moving to Spain a reality. From planning the move, finding a property, obtaining visas, getting set up in Spain to legal services and financial and tax planning, we provide comprehensive assistance tailored to individual needs. Our efficient services are delivered through our teams based in Spain and the UK.
Role Description
All of our Consultant roles are hybrid, combining home and remote working, in and out of office client meetings and other days in the office as required. As a Relocation Consultant, you will be responsible guiding clients end to end in their relocation journey, from initial contact all the way through to the completion of their set up in Spain. This includes advising on visa and relocation processes and requirements, arranging and coordinating services, and providing excellent customer service to ensuring a smooth relocation experience. While the role is primarily UK based some travel to Spain will be required.
As part of our expansion to meet growth in demand for our services, we are hiring for the following positions - Trainee Relocation Consultant, Relocation Consultant, Senior Consultant, Managing Consultant - Full and part-time (min 20 hrs per week) North - Greater Manchester, West Midlands, South - Milton Keynes
Key Responsibilities
- Generate and develop clients, handle new enquiries and service requests
- Assess needs and identify services required
- Advise clients on the services they require and create their personalised service proposal.
- Arrange and deliver the relocation service package
- Coordinate the service liaising with admin and service administrators and professional service colleagues and partners (legal financial tax)
Experience & Qualifications
Excellent communication and interpersonal skills
Attention to detail and ability to multitask
Organizational and problem-solving skills
General IT literacy and proficiency in Microsoft Office, Google Docs and other relevant software
Knowledge of Spain visa residency and relocation processes or experience in Spain is a big plus
Experience in customer service / sales / account management or similar roles is beneficial
Spanish language or some knowledge is advantageous but not essential
A Levels or equivalent vocational / work based qualification
Minimum bachelor's degree and or other relevant professional qualification for Senior / Managing Consultant
What We Offer
- A friendly and ethical working culture
- Full training, ongoing support and development
- Competitive and uncapped performance related remuneration
- Opportunity for progression
- Expensed travel to Marbella
- Option to transfer / relocate to Spain after qualifying period
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