Administrative Coordinator

5 days ago

Buckinghamshire, United Kingdom RWS Group Full time

Location: Chalfont St. Peter

Hybrid: 2 day at Office, 3 days from home (after probation period)


About The Role


You will be part of our patent operations team based at our Head Office in Chalfont St Peter, Gerrards Cross, Buckinghamshire. Working as part of a team, the EP Validations Coordinator sees the validation process through from beginning to end, ensuring deadlines and country-specific requirements are met. This is a highly administrative role where accuracy and efficiency are paramount, and where a good understanding of European Patent filing formalities will be developed.


About IP Services


RWS IP Services is the world’s leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign filing and IP research services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality. We help streamline client's internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We also offer the widest range of IP research services and the leading patent research database, PatBase. RWS clients include many of the world's best-known brands, and 18 out of 20 of the world’s largest patent filers.


Responsibilities:


  • Interpretation of client requirements to input validation orders on to the RWS workflow management system
  • Preparation and sending of formal confirmation of validation orders and required filing documentation to clients
  • Coordination of validation orders with filing agents and patent offices
  • Monitoring of EP formalities deadlines
  • Swift resolution of issues arising throughout the validation process
  • Assistance with validation queries from customers and internal teams
  • Co-operation with Customer Operations, Translation Project Management and Renewals teams to ensure successful validations and excellent customer service.


Requirements:


  • Previous administration experience
  • Ability to work under pressure and experience of workload prioritisation
  • Strong attention to detail
  • Ability to multi-task
  • Ability to deal courteously and efficiently with a wide range of people
  • Strong written and oral communication skills
  • Ability to work independently and as part of a team
  • Knowledge of another language to A level proficiency or above would be an advantage.




Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch


As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.



We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.

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