Customer Service Online Advisor

3 weeks ago


Loughton, United Kingdom Never Fully Dressed Full time


Job title: Customer Service Online Advisor

Terms: Full-time (37.5 hours)

Location: Loughton, East London

Requirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shifts


About the role:


Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer Service Advisor to join the team.


We are looking for someone who is a great communicator, with a natural flair for multitasking.

The candidate must be passionate about delivering amazing customer service and maintain a professional and friendly manner throughout every customer contact, ensuring customers receive a swift and knowledgeable response.


Responsibilities:

  • Online customer support, answering questions via our multichannel platform, including email, WhatsApp, and live chat. This role will also involve dealing with customer enquiries by telephone and social media
  • Ensuring social media is monitored while on shift
  • Covering the online personal shopping function via live chat
  • Opening investigations with external partners to resolve customer enquiries
  • Adding investigation data to communal spreadsheets
  • Assisting management with daily tasks
  • Making decisions on problems raised
  • Responding to customer reviews


Candidate requirements:

  • 1 – 2 years of experience in a customer service role, preferably within the fashion or retail industry
  • Looking to grow within the customer service department
  • Strong written and verbal communication skills
  • An eye for style and can offer styling advice to customers
  • A team player who is happy to support colleagues and work together to ensure

the smooth running of the department

  • Good decision-making skills
  • Problem-solver with a proactive approach to overcoming challenges
  • Multitasking, ensuring multiple channels are covered and responded to
  • Flexibility around shift pattern


  • Loughton, United Kingdom Never Fully Dressed Full time

    Job DescriptionJob title: Customer Service Online AdvisorTerms: Full-time (37.5 hours)Location: Loughton, East LondonRequirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shiftsAbout the role:Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online...


  • Loughton, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online AdvisorSubmit your CV and any additional required information after you have read this description by clicking on the application button.Terms: Full-time (37.5 hours)Location: Loughton, East LondonRequirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shiftsAbout the role:Never Fully Dressed, the brand...


  • Loughton, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online Advisor Terms: Full-time (37.5 hours) Location: Loughton, East London Requirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shifts About the role: Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online...


  • Loughton, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online AdvisorTerms: Full-time (37.5 hours)Location: Loughton, East LondonRequirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shiftsAbout the role:Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer Service...


  • Loughton, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online AdvisorTerms: Full-time (37.5 hours)Location: Loughton, East LondonRequirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shiftsAbout the role:Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer Service...


  • Loughton, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online AdvisornTerms: Full-time (37.5 hours)nLocation: Loughton, East LondonnRequirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shiftsAbout the role:Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer...


  • Loughton, Essex, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online Advisor Terms: Full-time (37.5 hours) Location: Loughton, East London Requirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shifts About the role: Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online...


  • Loughton, Essex, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online Advisor Terms: Full-time (37.5 hours) Location: Loughton, East London Requirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shifts About the role: Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online...


  • Loughton, UK, Essex, United Kingdom Never Fully Dressed Full time

    Job title: Customer Service Online AdvisorTerms: Full-time (37.5 hours)Location: Loughton, East LondonRequirements: Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shiftsAbout the role:Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer Service...


  • Loughton, Essex, United Kingdom Never Fully Dressed Full time

    Customer Service Online Advisor Terms: Full-time (37.Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shifts Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer Service Advisor to join the team. The candidate must be passionate about...


  • Loughton, Essex, United Kingdom Never Fully Dressed Full time

    Customer Service Online Advisor Terms: Full-time (37.Monday – Friday / 8:30 am – 5 pm and 9:30 am – 6 pm shifts Never Fully Dressed, the brand known for bold prints in statement colours, creative styling and inclusive sizing are looking for a full-time online Customer Service Advisor to join the team. The candidate must be passionate about...


  • Loughton, United Kingdom Kier Group Full time

    **Support your community, develop your career, and join the Kier Housing Maintenance team today as a Customer Service Centre Team Member.** **Customer Service Advisor** **Location**: Office based - Langston Road, Loughton **Business Area**: Kier - Housing Maintenance **Contract**: Permanent, full time - Monday to Friday, flexible hours considered between...


  • Loughton, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time

    **Repairs Customer Service Advisor Essex Maintenance Contractor Temp - Perm Full time position £14-16p/h** You will be first point of contact for the customers and will book in the first initial job and diagnose the repair required and handover any follow on work to the Admin team. You will be working directly under the team leader to ensure all...


  • Loughton, United Kingdom Kudos Recruitment Full time

    We are looking for Customer Service Advisors to join a client of ours in Loughton Essex. Telephony customer service experience is desired for this post, with an emphasis on customer engagement! You will be responsible for: - Dealing with the customers on a daily basis and focusing on ensuring that they are content and understand our processes. - Provide...


  • Loughton, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time

    **Customer Service Advisor** **Local Authority** **Temp - Perm Loughton, Essex £22,000 - £23,000 PA** **The role**: You will be first point of contact for the customers and will book in the first initial job and diagnose the repair required. You will be working directly under the team leader to ensure all information is taken accurately and customers data...

  • Service Advisor

    19 hours ago


    Loughton, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description - We are currently recruiting for a Service Advisor to join our Volkswagen dealership in Loughton. - As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive...


  • Loughton, United Kingdom Demant Full time

    Customer Service Officer- #LI-TS1- We have an exciting opportunity for an experienced, motivated individual with a passion for providing exceptional customer service, based in our Nundah - Brisbane.- As the customer service officer, you will be part of our dynamic team, providing a high level of customer service assisting in sales administration, service &...

  • Customer Service

    1 month ago


    Loughton, United Kingdom Focus Resourcing Full time

    Providing customer service support within a personable and professional team, this position offers an annual salary of £25000 - £26,500. Working 37.5 hours a week, hours are between 7.30am - 5.30pm Monday to Friday, and 26 days annual leave plus bank holidaysare offered. This is not hybrid working.a **Duties**: - Customer Service team breakdown issues...

  • Customer Advisor

    17 hours ago


    Loughton, United Kingdom Boots Full time

    Job Reference: 196807BR Loughton, Epping Forest SC Fixed Term Full-time | Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a...


  • Loughton, United Kingdom Mr Lender Full time

    **No Visa opportunities available** **Benefits** - Working within a newly refurbished dedicated office space with onsite employee gym - On site parking - Central Line Train station within one-minute walk with quick access to Central London - Close road links to M11/M25/A406/A12 and London - Breakout space including games tables/machines - Social events -...