Customer Technical Support Engineer

1 month ago

Manchester Area, United Kingdom Answertree Full time

Position: Customer Technical Support Engineer

Sector: AI-Driven Document Management Technology

Location: Manchester-based (Hybrid Remote)

Salary: £25-35,000 plus Benefits


At Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and driven professionals who are passionate about building tools that create meaningful improvements for our clients.


We’re seeking a Customer Technical Support Engineer, an enthusiastic recent graduate or someone with 1-2 years of experience, who has a passion for technology and a natural ability to connect with customers. In this role, you’ll be the first point of contact for users, guiding them through onboarding, troubleshooting, and helping them make the most of the Answertree platform.


About You


  • Recent graduate or professional with 1-2 years of experience and a degree in Computer Science, Engineering, or a related field
  • Friendly, personable, and possesses strong communication skills
  • Comfortable with technology and software tools, with a keen interest in problem-solving
  • Organised and detail-oriented, able to handle multiple support cases effectively
  • Thrives in a collaborative, fast-paced environment and is eager to learn


Key Responsibilities


  • Customer Support: Provide first-line technical support, assisting clients with onboarding, troubleshooting, and navigating the platform
  • Collaboration: Work closely with the development team to communicate and resolve technical issues efficiently
  • Customer Engagement: Understand users’ needs and ensure they have a smooth, valuable experience with Answertree
  • Quality Assurance: Assist with software testing to identify issues and contribute to performance enhancements
  • Documentation: Improve and expand support resources to empower users to find answers independently


What We Offer


  • An opportunity to build your career within a company transforming bid management with cutting-edge AI
  • A collaborative, supportive work environment where your contributions are valued
  • Growth opportunities as Answertree continues to expand
  • Competitive salary and benefits package


If you’re excited about kickstarting your career in an innovative, supportive environment, reach out to Rachel Scott at rachel.scott@answertree.ai to learn more.



  • Customer Technical Support Engineer

    4 weeks ago

    Manchester Area, United Kingdom Answertree Full time

    Position: Customer Technical Support EngineerSector: AI-Driven Document Management TechnologyLocation: Manchester-based (Hybrid Remote)Salary: £25-35,000 plus BenefitsAt Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and driven...

  • Customer Technical Support Engineer

    2 weeks ago

    Manchester, United Kingdom Answertree Full time

    Position: Customer Technical Support Engineer Sector: AI-Driven Document Management Technology Location: Manchester-based (Hybrid Remote) Salary: £25-35,000 plus Benefits At Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and...

  • Customer Technical Support Engineer

    1 month ago

    Manchester, United Kingdom Answertree Full time

    Position: Customer Technical Support Engineer Sector: AI-Driven Document Management Technology Location: Manchester-based (Hybrid Remote) Salary: £25-35,000 plus Benefits At Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and driven...

  • Customer Technical Support Engineer

    1 month ago

    Manchester, United Kingdom Answertree Full time

    Position: Customer Technical Support EngineerSector: AI-Driven Document Management TechnologyLocation: Manchester-based (Hybrid Remote)Salary: £25-35,000 plus BenefitsAt Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and driven...

  • Technical Support Engineer

    2 weeks ago

    Manchester Area, United Kingdom Dematic Full time

    Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 26 countries, the Dematic global network of over 10,000...

  • Technical Support Engineer

    2 weeks ago

    Manchester Area, United Kingdom Dematic Full time

    Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 26 countries, the Dematic global network of over 10,000...

  • Technical Support Engineer

    2 weeks ago

    Manchester Area, United Kingdom Dematic Full time

    Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 26 countries, the Dematic global network of over 10,000...

  • Technical Support Engineer

    2 weeks ago

    Manchester Area, United Kingdom DGH Recruitment Full time

    Technical Support Engineer / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer / 1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer / 1st/2nd Line Support Analyst Responsibilities and Duties: • Provide end-user IT assistance on all core desktop...

  • Technical Support Engineer

    2 weeks ago

    Manchester Area, United Kingdom DGH Recruitment Full time

    Technical Support Engineer / 1st/2nd Line Support AnalystA fantastic opportunity has arisen for a Technical Support Engineer / 1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis.Technical Support Engineer / 1st/2nd Line Support AnalystResponsibilities and Duties:• Provide end-user IT assistance on all core desktop...

  • Technical Support Engineer

    3 weeks ago

    Manchester Area, United Kingdom DGH Recruitment Full time

    Technical Support Engineer / 1st/2nd Line Support AnalystA fantastic opportunity has arisen for a Technical Support Engineer / 1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis.Technical Support Engineer / 1st/2nd Line Support AnalystResponsibilities and Duties:• Provide end-user IT assistance on all core desktop...

  • Technical Support Engineer

    5 days ago

    London Area, United Kingdom Liberty Towers Full time

    Technical Support Engineer London Hybrid - 3 days in office Salary: £55,000 We are seeking a dedicated and customer-focused Technical Support Engineer to join our team, a leading provider of a cloud based Platform-as-a-Service (PaaS) solution. This role bridges technical troubleshooting and customer experience, making it ideal for someone with a background...

  • Technical Support Engineer

    5 days ago

    London Area, United Kingdom Liberty Towers Full time

    Technical Support EngineerLondonHybrid - 3 days in officeSalary: £55,000We are seeking a dedicated and customer-focused Technical Support Engineer to join our team, a leading provider of a cloud based Platform-as-a-Service (PaaS) solution. This role bridges technical troubleshooting and customer experience, making it ideal for someone with a background in...

  • Technical Support Engineer

    1 week ago

    London Area, United Kingdom Liberty Towers Full time

    Technical Support EngineerLondonHybrid - 3 days in officeSalary: £55,000We are seeking a dedicated and customer-focused Technical Support Engineer to join our team, a leading provider of a cloud based Platform-as-a-Service (PaaS) solution. This role bridges technical troubleshooting and customer experience, making it ideal for someone with a background in...

  • Technical Support Engineer

    2 months ago

    Manchester, Manchester, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Manchester. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...

  • Customer Support Engineer

    7 days ago

    London Area, United Kingdom Liberty Towers Full time

    Customer Support EngineerLondonHybrid - 3 days in officeSalary: £55,000We are seeking a dedicated and customer-focused Customer Support Engineer to join our team, a leading provider of a cloud based Platform-as-a-Service (PaaS) solution. This role bridges technical troubleshooting and customer experience, making it ideal for someone with a background in...

  • Technical Support Engineer

    4 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Vacancy No 5242 Job Title Technical Support Technician - North Job Description Objectives: Provide on-site engineering support to engineers and contractors. Promote our Client’s products and technical services offered within the construction industry, providing efficient technical support to distributors and our Client’s sales team. Support...

  • Technical Support Engineer

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Technical Support Engineer (Security products, including Access Control) Manchester (Office-Based with occasional travel) £35,000 - £40,000 basic Company car or car allowance, occasional travel, life assurance, bonus scheme, company events, progression and training About the Role: We are seeking a highly skilled Access Control Product...

  • Customer Support Engineer

    4 months ago

    Manchester Area, United Kingdom Burns Sheehan Full time

    🚀 Customer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) 🚀Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come...

  • Customer Support Engineer

    4 months ago

    Manchester Area, United Kingdom Burns Sheehan Full time

    🚀 Customer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) 🚀Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come...

  • Technical Support Engineer

    4 weeks ago

    London Area, United Kingdom CD Recruitment Full time

    Technical Support EngineerLocation: London, UK – HybridThe RoleAre you an experienced Technical Support Engineer?A pioneer in cloud analytics and business intelligence!Significant growth following a recent $300M Series D funding round. Join a company who makes data accessible for all! Who are also recongised for Best Customer Support 2021 by...