Customer Support Engineer
2 months ago
🚀 Customer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) 🚀
Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team.
These roles have come about as they have been making recent internal promotions so they need those 2nd Line Customer Support Engineer to come in and help support the function as the business grows. With consistent growth over the past five years and significant recent investments, there is no better time to join this thriving team.
The Role: 💼
In this role, you will be responsible for diagnosing and troubleshooting a range of issues for the company's 150 clients, working with a diverse set of features including Live Chat, Chatbots, WhatsApp, and Facebook Messenger.
Responsibilities Include: 💻
👉 Troubleshooting and resolving 2nd Line issues within the company's SaaS platform.
👉 Providing exceptional customer service and communication.
👉 Utilizing your SaaS and SQL/database experience to solve complex problems.
Sound Interesting? If you are in a customer facing role and offering IT Support for SaaS applications feel free to drop an application and if you are relevant for the opportunity I will give you a call.
🚀 Customer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) 🚀
-
Customer Support Engineer
2 weeks ago
Manchester, United Kingdom Burns Sheehan Full timeCustomer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come about as...
-
Customer Support Engineer
3 months ago
Manchester, United Kingdom Burns Sheehan Full timeCustomer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come about as...
-
Customer Support Engineer
2 months ago
Manchester, United Kingdom Burns Sheehan Full time €35,000Customer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come about...
-
Customer Support Engineer
2 months ago
Manchester, United Kingdom Burns Sheehan Full time €35,000Customer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come about...
-
Customer Support Engineer
1 month ago
Greater Manchester, United Kingdom Burns Sheehan Full timeCustomer Support Engineer | £35,000 (Flex) | Hybrid Working (Manchester) Here at Burns Sheehan, we have exclusively partnered with a dynamic and exciting Start-Up / Scale-Up working within the Telecoms and Customer Engagement Platform sector who are looking for x3 Customer Support Engineers to join their ever-growing team. These roles have come about as...
-
Customer Service Apprenticeship
5 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
-
Apprentice Customer Support Professional
9 hours ago
Manchester, United Kingdom Hays Business Support Full timeYour new company Hays is recruiting for a temporary Customer Support Administrator role. This job is a temporary position until further notice to assist with an administration project in a fully office-based setting. Your responsibilitiesYou will be responsible for providing full administrative support, handling customer inquiries and concerns related to...
-
Customer Support Administrator
4 days ago
Manchester, United Kingdom Hays Business Support Full timeYour new company This well-established and successful organisation is seeking some temporary administrators to support an ongoing project. Your new role You will be responsible for inputting customer data onto the internal database, updating customer records, contacting customers to update their details and chasing for any missing information. You will also...
-
Senior Customer Support Engineer
1 week ago
London Area, United Kingdom CD Recruitment Full timeSenior Customer Support EngineerLocation- London, UK (Remote but with ACCESS to London)The CompanyA leading software development company for infrastructure!Founded in the USSecured Series B funding of $90MBacked by some of the most well -Known VC’sTheir customers are some of the most successful mainstream companies across the globeIf working for a...
-
Data Engineer
3 weeks ago
Manchester, United Kingdom GHRC Ltd ta Customer Talent Search Full timeJob DescriptionData EngineerFull Time PermanentLocation Central Manchester, with hybrid working arrangements (3 days in office, 2 days remote work)Salary negotiable, up to £65,000 plus bonus and excellent benefitsOur client, a leading Legal-Tech brand ranked Tier 1 in The Legal 500 UK Guide 2024, is seeking a skilled Data Engineer to join their team. With...
-
Data Engineer
3 weeks ago
Manchester, United Kingdom GHRC Ltd ta Customer Talent Search Full timeJob DescriptionData EngineerFull Time PermanentLocation Central Manchester, with hybrid working arrangements (3 days in office, 2 days remote work)Salary negotiable, up to £65,000 plus bonus and excellent benefitsOur client, a leading Legal-Tech brand ranked Tier 1 in The Legal 500 UK Guide 2024, is seeking a skilled Data Engineer to join their team. With...
-
Customer Support Engineer
3 months ago
Manchester, United Kingdom Unilock Ltd Full timeABOUT THE JOB We are looking for a Customer Support Engineer to join our Customer Support team. This individual will be responsible for working with our external customers to provide them with overall product/software support and resolve any other technical issues that may arise. The ideal candidate will be passionate about working with customers and...
-
Customer Support Engineer
5 months ago
Manchester, United Kingdom Unilock Ltd Full timeABOUT THE JOB We are looking for a Technical Support Engineer to join our Customer Support team. This individual will be responsible for working with our external customers to provide them with overall product/software support and resolve any other technical issues that may arise. The ideal candidate will be passionate about working with customers and...
-
Chemical Process Optimization Specialist
4 weeks ago
Manchester, United Kingdom The Chemical Engineer Full timeReliability Engineer RoleAt The Chemical Engineer, we're seeking a skilled Reliability Engineer to join our team. As a key member of our Asset Performance Management consultancy, you'll play a pivotal role in optimizing hydrocarbon plant operations and driving business growth.Key Responsibilities:Coordinate and execute projects related to reliability,...
-
Chemical Process Optimization Specialist
4 weeks ago
Manchester, United Kingdom The Chemical Engineer Full timeReliability Engineer RoleAt The Chemical Engineer, we're seeking a skilled Reliability Engineer to join our team. As a key member of our Asset Performance Management consultancy, you'll play a pivotal role in optimizing hydrocarbon plant operations and driving business growth.Key Responsibilities:Coordinate and execute projects related to reliability,...
-
Second Line Support Engineer
1 week ago
Manchester Area, United Kingdom Oscar Full timeRole: Field Service EngineerLocation: Manchester Salary: £28-33k DOE + Benefits Package!Working Pattern: Field-Based (Manchester) / Office-Based SummaryA brand new role has opened up for a Field Engineer to join a thriving MSP. The company are based in central Manchester, close to transport links and on-site parking.The company are experiencing fantastic...
-
Second Line Support Engineer
2 weeks ago
Manchester Area, United Kingdom Oscar Full timeRole: Field Service EngineerLocation: Manchester Salary: £28-33k DOE + Benefits Package!Working Pattern: Field-Based (Manchester) / Office-Based SummaryA brand new role has opened up for a Field Engineer to join a thriving MSP. The company are based in central Manchester, close to transport links and on-site parking.The company are experiencing fantastic...
-
Second Line Support Engineer
1 day ago
Manchester Area, United Kingdom Oscar Full timeRole: Field Service Engineer Location: Manchester Salary: £28-33k DOE + Benefits Package! Working Pattern: Field-Based (Manchester) / Office-Based Summary A brand new role has opened up for a Field Engineer to join a thriving MSP. The company are based in central Manchester, close to transport links and on-site parking. The company are experiencing...
-
Chemical Process Optimization Specialist
2 weeks ago
Manchester, United Kingdom The Chemical Engineer Full timeReliability Engineer RoleAt The Chemical Engineer, we're seeking a skilled Reliability Engineer to join our team. As a key member of our Asset Performance Management consultancy, you'll play a crucial part in optimizing hydrocarbon plant operations and driving business growth.Key Responsibilities:Coordinate and execute projects related to reliability,...
-
Chemical Process Optimization Specialist
1 week ago
Manchester, United Kingdom The Chemical Engineer Full timeAs a key member of our team at The Chemical Engineer, you will play a pivotal role in optimizing hydrocarbon plant operations and improving the bottom line. Our client, a dynamic Asset Performance Management consultancy firm, specializes in software tools and tailored consulting service solutions. You will be involved in coordinating and executing projects...