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IT Change Analyst

2 months ago

London Area, United Kingdom DGH Recruitment Full time

IT Change Analyst - Permanent - London / Hybrid - £50,000 per annum


  • Assist with all IT change management activity
  • Facilitating and chairing the weekly Change Advisory Board (CAB)
  • Checking RFCs for correctness and completeness
  • Encouraging compliance with the change management process and policies.
  • Aligning to ITIL v4 framework, the role should also be continually reviewing change management practises to spot and recommend areas of service improvement.
  • Also provide administrative support for release management as required.
  • Industry recognised technical qualifications or degree educated. ITIL Foundation v3 or v4 will be advantageous.
  • Previous exposure to ITIL change management service management and/or project management.
  • Experience of working in an ITIL-based support environment and with ITSM systems
  • Involvement in design and implementation of policy, process and procedure
  • Excellent computer literacy – particularly MS Office, Service Management tools


IT Change Analyst - Permanent - London / Hybrid - £50,000 per annum