IT Team Lead

2 months ago


Preston, United Kingdom In Technology Group Full time

Role: IT Team Lead / 3rd Line Engineer

Location: Preston, Chorley

Salary: up to £60,000 DOE, plus brilliant benefits


Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston.


Position Overview:

You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out.


Key Responsibilities:

  • Support and liase with customers and internal teams to present viable options on projects and solutions
  • Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month)
  • Supporting 1st and 2nd line engineers, developing their knowledge
  • Work alongside the Service Delivery manager with co-ordination of projects and tasks


Technical Skillset:

  • Minimum 3 years experience within IT role
  • Windows OS up to 11 & Windows Server 2012/16/19
  • Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive)
  • Microsoft Azure / Entra ID
  • Firewall configurations, installs
  • Routing and switch installs
  • DNS, DHCP, TCP/IP, VPN Connections
  • Active Directory / Group Policies


Desirable:

  • MSP Experience or experience working in multiple environments
  • Microsoft Certifications
  • IT Security – Malware/spam, backup solutions
  • Leadership skills


Benefits:

  • 25 days holiday, plus UK bank holidays
  • Birthday off
  • Fully expensed company vehicle or mileage paid
  • Group Income Protection
  • EAP – 24hr support
  • Life Assurance


If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability


Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line



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