IT Team Lead
2 months ago
Role: IT Team Lead / 3rd Line Engineer
Location: Preston, Chorley
Salary: up to £60,000 DOE, plus brilliant benefits
Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston.
Position Overview:
You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out.
Key Responsibilities:
- Support and liase with customers and internal teams to present viable options on projects and solutions
- Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month)
- Supporting 1st and 2nd line engineers, developing their knowledge
- Work alongside the Service Delivery manager with co-ordination of projects and tasks
Technical Skillset:
- Minimum 3 years experience within IT role
- Windows OS up to 11 & Windows Server 2012/16/19
- Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive)
- Microsoft Azure / Entra ID
- Firewall configurations, installs
- Routing and switch installs
- DNS, DHCP, TCP/IP, VPN Connections
- Active Directory / Group Policies
Desirable:
- MSP Experience or experience working in multiple environments
- Microsoft Certifications
- IT Security – Malware/spam, backup solutions
- Leadership skills
Benefits:
- 25 days holiday, plus UK bank holidays
- Birthday off
- Fully expensed company vehicle or mileage paid
- Group Income Protection
- EAP – 24hr support
- Life Assurance
If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability
Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line
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