Catering Service Leader

2 weeks ago


Gloucester, United Kingdom Gloucester Services Full time
As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate about our offer and champion our producers and you will ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.

Your responsibilities will be;
To lead the shift to ensure the team are delivering excellent customer service and brand excellence
Ensure that all daily and weekly procedures including open/close down, cash-handling and stock management are carried out
Ensure health and safety and food safety checks are carried out in line with our policies
Managing the deployment of colleagues on a day to day basis. Ensuring the right people in the right place at the right time. Including management of breaks according to customer demand.
Support colleagues with any customer complaints ensuring a positive resolution
Support the training of new colleagues through their 12 weeks induction journey, refresher and any other relevant training.
Ensure that the team maintain a clean, tidy and safe environment that is compliant with relevant legislation and internal policies and procedures.
Ensure that all areas are kept to the company standard throughout the shift
Ensure a smooth handover of shift to the next service leader via walk around
Look at the business through the eyes of our customers to spot opportunities that will bring commercial benefit
Ensure day to day management of colleague issues e.g. lateness, sickness etc and colleague performance on shift through coaching and leading by example
Implement products and standards throughout the department in line with company guidelines

  • Gloucester, United Kingdom Gloucester Services Full time

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...


  • Gloucester, United Kingdom Gloucester Services Full time

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...


  • Gloucester, Gloucestershire, United Kingdom Tebay Services Full time

    You will be responsible for leading a smooth and efficient catering operation that covers our main kitchen and café. Passionate about our cause you will know our food and business inside out and deliver operational goals, excellent standards and behaviours in line with our values to ensure we attain the highest levels of service and memorable moments for...

  • Catering Team Leader

    2 weeks ago


    Gloucester, United Kingdom Gloucester Services Full time

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...

  • Catering Team Leader

    2 weeks ago


    Gloucester, United Kingdom Gloucester Services Full time

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...

  • Catering Team Leader

    2 weeks ago


    Gloucester, United Kingdom Gloucester Services Full time

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...

  • Catering Assistant

    1 month ago


    Gloucester, United Kingdom AXIS RECRUITMENT Full time

    Job Summary: We are seeking a dedicated and enthusiastic Catering Assistant to join our team. As a Catering Assistant, you will play a crucial role in providing exceptional service and support for our catering operations. This is a great opportunity for individuals with a passion for hospitality and a desire to work in a fast-paced...

  • Catering Supervisor

    1 month ago


    Gloucester, United Kingdom The Virtual Recruiter Full time

    We are looking to appoint an experienced, enthusiastic and motivated Catering Supervisor. **Job Title** - Catering Supervisor **Location** - Tredworth Infant School, Tredworth, Gloucester **Salary Scale** - Grade 3 £21,189 FTE **Hours** - 30 hours per week, 8.00am - 2.00pm Monday to Friday (10 minute break incl.)(term time only, plus inset days) **Line...


  • Gloucester, Gloucestershire, United Kingdom Tebay Services Full time

    You will be responsible for leading a smooth and efficient catering operation that covers our main kitchen and café. Passionate about our cause you will know our food and business inside out and deliver operational goals, excellent standards and behaviours in line with our values to ensure we attain the highest levels of service and memorable moments for...

  • Catering Assistant

    6 days ago


    Gloucester, United Kingdom Gloucestershire County Council Full time

    **Catering Assistant**: - Date: 29 Apr 2024- Job Location: GloucesterThis is a Gloucester City Council job. - Job Title: Catering Assistant - Job Location: Cemeteries & Crematorium - Salary: £11.59 per hour - Contract Type: Casual - Closing Date: 17/05/2024 - Job Requisition Number: 8991 - This post is not open to job share We are a dynamic local...

  • Catering Assistant

    6 days ago


    Gloucester, United Kingdom Ramsay Health Care Full time

    Job DescriptionWinfield Hospital has an exciting opportunity for a Catering Assistant to join our Hospitality Team (1 x 24 Hours vacancy available).Winfield hospital is a 39 bedded hospital situated on the outskirts of Gloucester. The hospital offers a range of services and facilities including three operating theatres, a sterile services department, a...

  • Catering Assistant

    1 week ago


    Gloucester, United Kingdom Aspens Full time

    Job Introduction As a Catering Assistant you will support the team in basic food preparation and provide excellent service to both students and staff. Main Responsibilities - Working on the tills during service (full training will be provided) - Cleaning duties within the kitchen - Ensuring Health & safety compliance is met - Providing a friendly and...

  • Catering Assistant

    1 week ago


    Gloucester, United Kingdom Aspens Full time

    Job Introduction As a Catering Assistant you will support the team in basic food preparation and provide excellent service to both students and staff. Main Responsibilities - Working on the tills during service (full training will be provided) - Cleaning duties within the kitchen - Ensuring Health & safety compliance is met - Providing a friendly and...

  • Catering Assistant

    7 days ago


    Gloucester, Gloucestershire, United Kingdom Ramsay Health Care Full time

    JobDescriptionWinfield Hospitalhas an exciting opportunity for a Catering Assistant to join ourHospitality Team (1 x 24 Hours vacancyavailable).Winfieldhospital is a 39 bedded hospital situated on the outskirts ofGloucester. The hospital offers a range of services and facilitiesincluding three operating theatres, a sterile services department,a dedicated...

  • Catering Assistant

    6 days ago


    Gloucester, United Kingdom The Milestone School Full time

    **Catering Assistant / Food Service Assistant** **Location**:The Milestone School, Gloucester **Hourly rate**: £12.00 per hour **Hours per week**:20 hours **Term Time Only**:39 weeks including INSET days **Leave Entitlement**:5.55 weeks rising to 6.55 weeks after 5 years Are you looking for a fulfilling, worthwhile and secure job? Would you like to have a...

  • Catering Supervisor

    2 weeks ago


    Gloucester, United Kingdom Hartpury University and Hartpury College Full time

    : You will primarily be responsible for the management of one of our busy catering outlets; however, flexibility to cover other events and functions across the campus will also be required. You will ensure excellent service is provided to all customers and you will maintain sufficient stock levels at all times You will lead and manage a team of Catering...

  • Catering Team Leader

    2 weeks ago


    Gloucester, Gloucestershire, United Kingdom Gloucester Services Full time €13

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...

  • Catering Team Leader

    2 weeks ago


    Gloucester, Gloucestershire, United Kingdom Gloucester Services Full time

    As a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...

  • Catering Manager

    5 hours ago


    Gloucester, Gloucestershire, United Kingdom ESS Full time €17

    Catering Manager-RAF Little Rissington, Gloucester£17.49 per hour30 hours per week5 days per weekWe're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a part time basis, contracted to 30...

  • Catering Manager

    6 hours ago


    Gloucester, Gloucestershire, United Kingdom ESS Full time €17

    Catering Manager-RAF Little Rissington, Gloucester£17.49 per hour30 hours per week5 days per weekWe're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a part time basis, contracted to 30...