Customer Services Rep – Dutch Speaking

3 weeks ago


Chester, United Kingdom Gibbs Hybrid Programme Solutions & Consultancy Full time

Customer Services Rep – Dutch Speaking


Duration: 6 months

Pay: £15/hour

Location: Chester (50/50 hybrid working)

Language requirements: Must be fluent in English and Dutch. French skills on top of the Dutch would be highly desirable


  • policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
  • orders and enter them in SAP system after performing validations on order following defined business rules
  • customers in case of quality issues related to product, recalls, or put on hold situations
  • backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs
  • all open orders until completion and address exceptions
  • order and delivery documents
  • and answer customer contacts through phone, e-mail and fax and record in call tracking tool
  • inquiries to related departments (within Capability Centre or in markets)
  • customer routine complaints and disputes; resolve disputes; route disputes to the proper channels
  • root causes and inform customers of outcomes
  • and resolve internal ad-hoc inquiries
  • internal and external audits



  • Chester, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: £15.00 per hour Customer Service Support Role: Receive orders and...


  • Chester, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months.This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage.Salary:£15.00 per hourCustomer Service Support Role:Receive orders and enter them in...

  • Customer Service

    5 days ago


    Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. 00 per hour Customer Service Support Role: Receive orders and enter them in SAP system...


  • Chester, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months.This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage.Salary: £15 per hourCustomer Service Support Role:Receive orders and enter them...

  • Customer Service

    3 weeks ago


    Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. 15 per hour Customer Service Support Role: Receive orders and enter them in SAP system after performing...


  • Chester, United Kingdom CK Group Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months.   This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage.   Salary: £15.00 per hour   Customer Service Support Role:Receive orders and...


  • Chester, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: £15 per hour Customer Service Support Role: Receive orders and...


  • Chester, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months.This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage.Salary:£15 per hourCustomer Service Support Role:Receive orders and enter them...


  • Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: £15.00 per hour Customer Service Support Role: Receive orders and...


  • Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: £15 per hour Customer Service Support Role: Receive orders and...


  • Chester, United Kingdom Park Street People Full time

    Our client, a global pharmaceutical company, is currently looking for an Order Processing Representative with fluent/native Dutch language skills to join their team in Chester on a full time, 6-month temporary basis (35 hours per week). Key Responsibilities Taking orders from customers, often requiring a lot a product knowledge and query resolution,...


  • Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: 15 per hour Customer Service Support Role: Receive...


  • Chester, United Kingdom Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...


  • Chester, United Kingdom Embrace Education Ltd Full time

    Embrace Education Ltd are looking for two Sales Support Executives to join our team. Your working hours will be Monday to Thursday 9am-5pm and Fridays 9am - 4pm. You will be speaking to senior leaders within schools on a daily basis and a polite, enthusiastic and professional telephone manner is essential for success in this role. The person we are...


  • Chester, United Kingdom Randstad Perm Professionals Full time

    A leading Welsh public sector organisation is looking for an experienced People Services Senior Advisor to join their team.The ideal candidate will be able to enhance the people proposition by ensuring top HR operating standards, be first line support for advice to managers, support the full employee life cycle and add value to attracting new talent.Roles &...


  • Chester, United Kingdom Bristol Myers Squibb Full time

    At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to...


  • Chester, United Kingdom Collegiate AC Ltd Full time

    **Working Hours**: Monday 6pm-8pm Friday 5pm-8pm Saturday 9am-5.30pm Sunday 9am-5.30pm **About Collegiate** Collegiate AC is the UK’s leading operator of luxury student accommodation, working closely with their partners to deliver an exceptional student experience in some of the most innovative schemes in leading University towns and cities. The key...


  • Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor Customer Services Advisor Chester | Customer Services | Permanent | Full Time Salary £19,617.00 per annum Our Sales & Services department currently have an internal opportunity for a Customer Services Advisor. Continue your journey with us whilst we’ll support you to be your best. The Grosvenor Hospital has...


  • Chester, United Kingdom Travail Employment Group Ltd Full time

    Customer Service Administrator£23,795 - £25,000 per annum (depending on skills and abilities) Commutable from Chester (Eccleston, Farndon,Tattenhall) and Wrexham Rossett) **Additional benefits**: - Friendly team. - Rural beautiful office space. - Full training provided. **The Role**: Our client is a well-established company who provide a fast and...

  • Customer Advisor

    4 weeks ago


    Chester, United Kingdom Optigram Full time

    Eyemazy is an international franchise that creates stunning iris photos of our customers eyes. Within just a few minutes we turn this characteristic feature into a personal piece of art. Customers can choose between different sizes, materials as well as various customizations and effects. We are excited to launch our newest shop in Chester - the first in the...