Records Services Operations Manager

1 month ago


York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Job overview

We have an exciting opportunity to recruit a Macmillan Project Lead for the Living With & Beyond Cancer Project on a fixed-term basis for 18 months. 

The successful candidate will manage the establishment and delivery of a new project, focused on improving the experience and outcomes for patients with cancer on follow-up and surveillance pathways. The post is funded by Macmillan Cancer Support, meaning the successful candidate will become a Macmillan Professional and gain access to a wide variety of benefits and opportunities.


The post can be based at York Hospital or Scarborough Hospital, with cross-site working, and may involve occasional travel within our other Trust sites.
You will be required to liaise regularly with colleagues at all levels of the Trust and must possess outstanding interpersonal skills to balance the demands of a wide range of internal and external stakeholders. Project Management qualifications are not compulsory, so this is an excellent development opportunity for both clinical and non-clinical applicants interested in leading a transformation project; however, experience of working on and contributing to a programme of change is essential.
If you are passionate about making a difference then we would love to hear from you.

We would encourage any interested candidates to contact the recruiting manager to discuss the role and look forward to receiving your application.

If you are applying for secondment you must seek approval from your line manager

Main duties of the job

Manage and oversee delivery of the Living With & Beyond Cancer Project, taking responsibility for project aims and objectives and line-managing the Project team. Identify and engage appropriate internal and external stakeholders. Create and maintain an appropriate communication infrastructure, communicating progress of the Project in accordance with any required frequency. Identify any training requirements linked to the Project, ensuring delivery of such training either through personally delivered training sessions or the engagement of training sources. Analyse Project progress with reference to key milestones and targets. In circumstances of slippage, identify and examine possible options for corrective action and either personally execute or make recommendations to the appropriate Board. Analyse and interpret National and/or Regional agreements and/or guidance. Identify the appropriate action to be undertaken and either personally execute or make recommendations to the appropriate Board. Effectively plan and organise all elements of the Project, the key elements of which are expected to be development and ongoing review of the Project Plan, co-ordination of the work of any Project Sub-Groups, and planning activity to meet key milestones and targets (taking account of available resources). Create, develop, and maintain appropriately identified Project-specific Policies and Procedures, to both support Project implementation and post-implementation considerations.

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full Job Description and Person Specification is available in the attachment below.

Across our organisation, people are guided by values that were co-developed with staff: we are kind ; we are open ; and we pursue excellence .

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person specification

Knowledge, Training, and Experience

Essential criteria

Educated to degree level or equivalent experience Knowledge of Project Management, either acquired through a relevant qualification / training or via experience of managing / supporting and completing projects Experience and competency in using word processing, presentation, and spreadsheet software Experience of managing and delivering change effectively

Desirable criteria

Previous experience of working in an NHS environment Previous experience of managing staff in the NHS Experience of dealing with confidential information Understanding of cancer support pathways and the logistics involved in their delivery

Personal Attributes

Essential criteria

Self-disciplined / motivated to function independently, but also able to motivate others Ability to operate and influence at a strategic level Passion and drive to make a difference and have a positive impact on staff and service users

Skills and Abilities

Essential criteria

Ability to communicate effectively and engage in detailed discussion with all levels of staff Report writing skills Ability to line manage a project team effectively Ability to organise and prioritise own workload and that of others Ability to analyse and interpret complex statistics, information, and data

Desirable criteria

Facilitation skills Ability to negotiate, persuade, and influence

Planning and Organisational

Essential criteria

Ability to plan, implement, and evaluate on an ongoing basis Ability to work and deliver to agreed deadlines

Values, Drivers, and Motivators

Essential criteria

Ability to demonstrate our organisational values and behaviours

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