Cleaning Operative

Found in: Talent UK C2 - 2 weeks ago


Stansted Mountfitchet, United Kingdom Ryanair Full time

Agentes de Pasaje - Aeropuerto de Madrid

Location Madrid, Spain Job Ref MAD CSA Department Ground Ops

Description

AZUL HANDLING es el grupo dedicado a ofrecer los servicios de asistencia y operaciones en tierra para las aerolíneas del Grupo Ryanair España (Buzz, Lauda, Malta Air & Ryanair DAC), proporcionándoles un servicio completo de atención a sus pasajeros, rampa y manejo de equipajes, remolque de aeronaves, envío de repuestos AOG (aircraft on ground) así como realizar rastreo de equipaje y de aeronaves.

En Azul Handling tenemos la visión de ser El agente Handling líder en España y tenemos la Integridad y las Personas como dos de los pilares de nuestra identidad cultural, The Azul Way Somos una Empresa comprometida con la inclusión de personas diversas que aporten diferentes perspectivas a nuestra compañía. Apreciamos y valoramos que cada individuo sea diferente y pueda sentirse cómodo siendo ellos mismos en su día a día. Cualquier tipo de diversidad (raza, color, género, edad, origen, religión, orientación sexual, identidad o expresión de género, estado civil, ciudadanía o capacidad diferente) aporta valor a nuestra compañía , enriqueciendo nuestra cultura Azul y haciéndonos sentir orgullosos y orgullosas del equipo que formamos.

DESCRIPCIÓN DEL PUESTO

AZUL HANDLING está seleccionando AGENTES DE PASAJE para la temporada de verano que ofrezcan el mejor servicio a nuestros apreciados pasajeros y pasajeras. En el sector Handling, cuando hablamos de “el pasaje”, nos referimos a la zona de la terminal donde transitan nuestros pasajeros y pasajeras (mostradores de facturación de maletas, puertas de embarque, ventanillas de información de la aerolínea, oficina de objetos perdidos, etc.). En esta área se realizan tareas de asistencia, facturación, embarque y múltiples servicios de atención a los pasajeros.

El objetivo final como agente de pasaje, es conseguir un servicio de calidad en la atención al pasaje y facilitar el desarrollo de la operativa promoviendo un ambiente de trabajo positivo y seguro, dedicado al servicio al cliente, asegurando que todos nuestros pasajeros disfrutan de un agradable viaje con cualquiera de las aerolíneas del Grupo Ryanair en todos y cada uno de sus vuelos

Requirements

Nivel fluido de inglés Alta orientación al cliente Imagen personal Capacidad para afrontar múltiples tareas en un corto espacio de tiempo Habilidades para afrontar situaciones de estrés ante multitud de pasajeros Interés por el trabajo en equipo Residir en la provincia del puesto vacante Facilidad para ir y volver del aeropuerto cada día Estar disponible para realizar una entrevista en los próximos días Estar disponible para realizar un curso de formación de una semana de duración (se darán detalles exactos durante la entrevista) Estar disponible para trabajar desde abril (se darán detalles exactos durante la entrevista)

Benefits

Programa de beneficios con interesantes descuentos para toda nuestra plantilla Programas de reconocimiento para nuestros mejores embajadores Ofrecemos un salario bruto competitivo regido por nuestro V Convenio Colectivo que se podrá ver incrementado por las variables que generes cuando realices turnos partidos, trabajes en días festivos, domingos, nocturnidades, etc. pudiendo alcanzar una horquilla de entre 21.500 y 24.500 euros brutos anuales a jornada completa* Se ofrece un programa de formación completo, uniforme y la oportunidad de unirse a un equipo en expansión con oportunidades de promoción Ser parte de una Empresa en la que puedas desarrollar tu trabajo siendo tú mismo/a

* Esta cifra variará en función de la antigüedad, horas trabajadas u otras circunstancias regidas por nuestro actual V Convenio Colectivo

Diversidad, igualdad e inclusión

Azul Handling es una Empresa comprometida con la igualdad de oportunidades. Todos/as los/as candidatos/as serán considerados/as sin distinción de raza, color, género, edad, origen, religión, orientación sexual, identidad o expresión de género, estado civil, ciudadanía o capacidad diferente. De igual forma, Azul Handling se compromete a trabajar con y proporcionar las adaptaciones razonables a aquellos candidatos con capacidades físicas o psíquicas que las puedan precisar.

Si crees que necesitas algún tipo de adaptación razonable durante cualquier momento del proceso de selección, puedes indicarlo en la casilla “Cover Letter” cuando optes a esta vacante. Azul Handling tratará los datos que nos puedas dar al respecto con total confidencialidad, y únicamente para el fin antes indicado.

Full Details

Location:Madrid, Spain Employment Type:Part-time Industry:Airlines/Aviation Function:Customer Service Experience: Education:Unspecified
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