Customer Services Specialist Manchester

Found in: Talent UK C2 - 2 weeks ago


Manchester, United Kingdom Teleperformance Full time

Overview

AML Junior Analyst is responsible in analyzing potentially fraudulent transactions. You will monitor assigned profiles and review underlying data to assess and recommend as necessary.

Qualifications

Education:
University Degree & above

Laguange:

Primary Language - Mandarin
Secondary Language - English

English CEFR standard requires B2 with native in mother tongue (Mandarin)

Experience:

Fresher - with Financial Educational Background Experience - At least 2 years working experience in Financial, Banking or similar services Knowledge in Anti-Money Laundering, Know your Client

Skills & Ability:

Strong analytical ability Agile learner Working under pressure Have good written expression ability Knowledge of anti-money laundering, due diligence, wind control and finance Teamwork Resilience Customer orientation

Personal Attributes:

Flexibility Detail Oriented Interpersonal Skills and Teamwork

Responsibilities

Daily analysis of potentially fraudulent transactions and support the service delivery of AML processes Transaction monitoring of assigned profiles to assess potential suspicious activity on the account, such as money laundering Review and analyze underlying data gathered on red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Conduct case investigation following process flow with alert investigation with in-depth information gaethering and analysis Perform KYC checks in accordance with in-house policies, guidelines, and rules Case investigation, information and facts gathering

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