Customer Service Colleague

4 weeks ago

Manchester, United Kingdom First Call Contract Services Full time

Customer Service Colleague - Manchester Airport

First Call Aviation is looking to recruit Customer Service Colleagues for Manchester Airport. Start Date 28th May 2024

Are you a motivated, organised individual seeking a challenging and rewarding opportunity in a fast-paced environment? Enjoy making memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

- Part Time 25hrs per week

- Shifts between 3am - 9pm (5 days on, 3 days off)

- Commission Structure

Key Responsibilities:

  • Provide an excellent level of customer service, assisting with greeting and passenger documentation.
  • Check-in and processing of passenger boarding cards and bag tags.
  • Board and process customers at the boarding gate.
  • Responsible for following strict safety and security regulations
  • Assist customers to ensure a smooth journey through the airport

Required skills:

  • Ability to work in a fast paced environment
  • A high standard of literacy and numeracy
  • Ability to be able to work varied start and finish times
  • Able to work as part of a team
  • Good communication skills
  • Strong IT skills

Security Checks:

  • Be able to provide 5 years address history
  • Be able to provide 5 years reference history (employment/education/benefit claim/character)
  • To obtain a full airside ID

If you want a career in aviation then follow the below to apply and let our experts guide you through the process:

  • Apply via Submitting the online form
  • Email us your CV

Aviation is what we do and with over 50 years of experience in aviation and the world of air travel or ground handling - you are in safe hands.

First Call Aviation is part of First Call Contract Services Limited - dedicated to providing an professional service to the Aviation sector.

DHLMAN

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