Assistant Therapy Manager

Job summary

At Cromwell Hospital, the Therapy Department offers a wide range of specialist services for both inpatients and outpatients with dedicated teams providing Occupational Therapy, Physiotherapy, Speech and Language Therapy, Hand Therapy and Complementary Therapies. The Physiotherapy services cover specialties including cardiothoracics, neurorehabilitation, oncology, orthopaedics, MSK, male and female health, and paediatrics.

You will be a qualified Physiotherapist with extensive clinical and operational experience. You will be responsible for providing clinical leadership and operational management to the Physiotherapy teams in conjunction with the Therapy Management, assisting the Therapy Manager with their responsibilities, and deputise them in their absence. You will also have an opportunity to participate in clinical case load

Main duties of the job

Being responsible for the operational management and clinical leadership of the Physiotherapy Services, ensuring delivery of first-class services and maintaining the highest professional and clinical standards. Ensuring clinical Physiotherapy and governance requirements are met, as the primary point of contact with relevant regulatory bodies to ensure regulatory compliance. Assisting the Therapy Manager in the operational management and leadership of the Therapy Department, for all services, including deliverance of business and financial targets for service plans in line with the strategic objectives of the Hospital, deputising for the Therapy Manager in their absence. Ensuring effective, clear, and accurate lines of communication between Therapy Manager and Senior Management levels and Therapy staff to ensure outstanding staff engagement and satisfaction promoter scores. Effectively responding to directives from the Therapy Manager, Divisional leads, the Executive Team. Identifying opportunities and implement service improvements and market the department to promote services and new referrals. Ensuring high visibility in clinical and non-clinical areas, employing professional behaviours to enable, encourage, and inspire others to support Bupa's vision, Mission statement and values and for the team to enthusiastically promote these

About us

Were a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to Be you at Bupa, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. Well make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role or require an alternative format, please contact

Job description

Job responsibilities

To be responsible for the operational managementand clinical leadership of the Physiotherapy Services, ensuring delivery offirst-class services and maintaining the highest professional and clinicalstandards. To ensure clinical Physiotherapy and governance requirements aremet, as the primary point of contact with relevant regulatory bodies to ensureregulatory compliance.

To assist the Therapy Manager in the operationalmanagement and leadership of the Therapy Department, for all services, includingdeliverance of business and financial targets for service plans in line withthe strategic objectives of the Hospital, deputising for the Therapy Manager intheir absence. To ensure effective, clear, and accurate lines of communicationbetween Therapy Manager and Senior Management levels and Therapy staff toensure outstanding staff engagement and satisfaction promoter scores. Toeffectively respond to directives from the Therapy Manager, Divisional leads,the Executive Team.

Toidentify opportunities and implement serviceimprovements and market the department to promote services and new referrals.

The postholder will ensure high visibility inclinical and non-clinical areas, employing professional behaviours to enable,encourage, and inspire others to support Bupa's vision, Mission statement andvalues and for the team to enthusiastically promote these.

Rolesand responsibilities

1.Provide strong visible leadership in partnership with the clinicalleads for Physiotherapy.

2.To lead and develop Physiotherapy services forCromwell Hospital. To provide robust, relevant clinical opinion to supportstrategic development and maintain first class clinical services.

3.To keep abreast of the latest evidence within thespecialities to enable highest professional standards.

4.To manage appropriate staffing levels toenable theprovision of efficient and flexible Therapy services and lead effectiverecruitment for Physiotherapy vacancies.

5.To enable accurate budget planning for Physiotherapy services and ensurethe delivery of best possible performance in line with financial targets.

6.To support the Therapy Manager with planning, forecasting, and budgetingto ensure appropriate structure and staffing to meet current and future serviceneeds.

7.To assist with implementation of policies, strategies, and initiativesto demonstrate continuous improvements to Therapy services for staff andclients.

8.To lead and participate in the audit schedule and quality assuranceprogrammes within the Therapy Department and Cromwell Hospital.

9.To encourage development of clinical standards, guidelines, andprotocols within Physiotherapy and the Therapy Department according to currentnational guidelines and to be responsible for their implementation.

10.To identify opportunities to drive clinical and departmental developmentand to assist in the promotion and marketing of the Therapy Services. Thisincludes participation in appropriate internal and external marketingactivities, in conjunction with the Marketing Department.

11.The post holder will support and encourage interdepartmental and MDTrelations, collaborative working, inspiringothers.

12. The post holder will ensurea robust supervision, appraisal and performance management approach whichprovides inspiration, encouragement, teaching. mentoring and opportunity forprofessional and personal development. The post holder will delegate dutiesappropriately to support development opportunities and monitor progress ofthese.

13. To organise and participatein the induction of new staff members.

14. To manage Physiotherapy staffperformance in a timely manner as guided by HR policies/procedures.

15. To motivate and encouragethe participation of all colleagues to enhance the individual attributes andcollective strengths of the team.

16. To encourage theutilisation of support systems in the hospital in the event of exposure todistressing circumstances and to seek appropriate support yourself.

17. To accurately utilise thehospital's purchasing and charging systems for interventions and equipmentprovided.

18. To assist with themaintenance of adequate stock levels required within the Department.

19. To endeavour to prevent ordiffuse potentially hostile and antagonistic situations with staff, patientsand relatives and other visitors to the department.

20. To manage and investigate incidents,concerns, complaints, and compliments according to the Hospital policies by utilisingthe hospital systems and procedures.

21. To implement and maintainsystems for the accurate recording of appropriate departmental data to driveservice development and departmental objectives.

22. To participate inhospital-guided projects and innovations.

Clinical

1.Practise as an autonomous and accountable professional using reflectivepractise and clinical reasoning in undertaking specialist assessment to providean individualised treatment programme for each patient.

2.To provide appropriate information, education and support for customers,carers, and the MDT.

3.To obtain informed, valid consent on an ongoing basis which endeavoursto keep patients involved in their own health care plan.

4.To comply with confidentiality policies as set out by Cromwell Hospital,HCPC and the CSP.

5.To respect a patients right to be chaperoned and appropriatelyimplement the hospital chaperone policy.

6.To maintain accurate, comprehensive, and timely patient treatmentrecords and reports in line with local and national requirements for bestmanagement of the patient.

7.To always manage clinical risk within caseload and ensure potentialclinical risk is effectively communicated and managed.

8.To promote dignity, privacy, and safety always, with consideration ofthe patients cultural, spiritual, and personal needs and preferences.

9.To be aware of the limitations of your own clinical practice/experienceand seek support appropriately.

10.To be responsible for the ethical, safe, andcompetent recommendation and provision of therapy equipment, splints, andbraces.

Training andeducation

1.To ensure that all Physiotherapy staff,including the post holder, are compliant with all Mandatory Training accordingto Hospital policy.

2. Toensure that all Physiotherapy staff, including the post holder, areautonomously responsible for their own professional development to continue to meet theneeds of patients and colleagues.

3.To ensure that all Physiotherapy staff,including the post holder, are individually responsible for maintaining theirown competency to practise through compliance with HCPC requirements.

4.To establish and actively follow a personaldevelopment plan which enhances both clinical and managerial skills.

5.To provide leadership in conjunction with TMto the departmental appraisal and supervision system focusing on learningobjectives which incorporate the needs of the individual as well as key servicedevelopments and corporate objectives.

6.To participate in the departmental In-Service Training programme.

7.To share your knowledge, skills, and experience and to workcollaboratively with your colleagues.

Wellbeing, Health& Safety (WHS)

1.To work closely with the Hospital's Health & Safety Advisor, WHSCommittee and the departmental representative on all matters related to Wellbeing,Health & Safety.

2.Be aware of, and conversant with, the Health and Safety at Work Act andcomply with the regulations set down to ensure safety to patients, visitors,and colleagues.

3.To record all incidents (including accidents and near misses) accordingto Hospital policy.

4. Toattend all required training pertaining to WHS and to participate in theregular departmental checks and audits to ensure a healthy and safe environmentfor all.

5. To attend fire training andfire drills in accordance with the law and to be fully aware of the position offire alarms, emergency equipment and exits.

6. Tobe aware of and adhere to the policies at Cromwell Hospital to maintain, develop andsupport an environment and culture that promotes Wellbeing, Health, and Safety. This requires a collective responsibility for promoting andensuring the wellbeing, health, safety and security of patients,customers, the public, colleagues, and yourself through vigilance and a commitment to WHS.

7.To review and utilise departmental procedureswhich strives to minimise risk , COSHH, risk assessments, maintenanceprogrammes and training.

8. Toassist TM in the provision of adequate maintenance to the Therapy Department.

9.To ensure an efficient risk managementprogramme for the Physiotherapy services in collaboration with TM. This willinclude taking responsibility for reporting any issues seen as a risk or apotential risk and to act and follow up as appropriate.

10.To ensure that you are competent in the use ofall appropriate therapy equipment and can provide users with correct and safeinstructions in the use of such equipment.

11.To ensure that all equipment used in patientcare and treatment is safe and fit for use.

12.To identify and report any health care issuesthat may affect your ability to work or increase the risk to your own health.

Person Specification

Qualifications

Essential

Degree in Physiotherapy HCPC Registration. Enhanced DBS clearance. Post graduate training/qualification.

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